In tourism & hospitality, repeat guest means: A guest who has stayed at the same hotel before and has come back again.
In Turkish: tekrar gelen misafir, sadık misafir, repeater
How it is used
Hotels flag repeat guests in the PMS and often welcome them with a personal note, a small gift or an upgrade. Guest relations may hold a cocktail party for repeat guests. Also called a returning guest.
Example sentences
The Hoffmanns are repeat guests; this is their ninth summer with us.
We have twelve repeat guests arriving today, so please prepare welcome cards for them.
Common collocations
repeat guest programme
repeat guest cocktail
welcome back a repeat guest
loyal repeat guests
Related terms
guestA person who is staying at a hotel or using its services, such as its restaurant, spa or pool.
guest relationsThe hotel department that looks after guest satisfaction, welcomes guests, handles special requests and helps solve complaints.
VIPShort for very important person: a guest who receives special attention because of their status, spending, loyalty or influence.
upgradeA move to a better room, seat or service than the one booked, either free of charge or for an extra payment.
