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Tourism & Hospitality vocabulary · Guest Relations & Complaints

Stay

Meaning in tourism & hospitality, with examples

/steɪ/nounCore term

In tourism & hospitality, stay means: The period of time a guest spends in a hotel or another place, from arrival to departure.

In Turkish: konaklama, kalış, konaklama süresi

How it is used

Heard in almost every conversation with guests: "Enjoy your stay", "How was your stay?", "during your stay". Staff also talk about a short stay, a long stay and an extended stay. As a verb, guests stay at a hotel or stay in a room.

Example sentences

  1. Welcome to the hotel, Mr Becker. I hope you enjoy your stay.

  2. During your stay, the spa is open every day from 9 a.m. to 8 p.m.

  3. How was your stay with us?

Common collocations

  • enjoy your stay
  • during your stay
  • extend your stay
  • short stay
  • pleasant stay
  • length of stayThe number of nights a guest stays at a hotel, from the arrival date to the departure date.
  • guestA person who is staying at a hotel or using its services, such as its restaurant, spa or pool.
  • check inTo arrive at a hotel, register your details and receive your room key. Staff also check a guest in.
  • check outTo pay your bill, return your key and leave a hotel at the end of your stay.
  • stayoverIn housekeeping, a room whose guest is staying another night, so it needs daily cleaning but not a full departure clean.

More terms: Guest Relations & Complaints

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