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Privacy Policy

This page explains how Okuzeka handles account, reading, uploaded content, AI request, support, and billing-related privacy data, including KVKK/GDPR rights and retention rules.

Last updated and operator

Last updated: May 1, 2026. Operator / company name: Okuzeka. Contact email: okuzeka@gmail.com. Business address: Barbaros Hayrettin Pasa Mah. 1992 Sokak Vetrocity Kat:3, No:88, 34515 Esenyurt/Istanbul, Turkiye. If a separate legal company name is shown on an invoice, checkout page, or official registration document, that entity may also act as the relevant contracting or billing party for that transaction.

1. What this policy covers

This Privacy Policy explains how Okuzeka collects, uses, stores, and deletes personal data in connection with the app. It covers account data, uploaded reading content, progress tracking, notes, cards, and support communication. Where payments are processed by Paddle, Paddle also processes certain billing and transaction data under its own privacy terms.

2. Data we collect

We may collect your name, email address, password hash, account status, selected plan, reading progress, uploaded book metadata, extracted page text, notes, saved cards, and support messages. We may also process basic technical data such as IP-related request logs, device/browser information, and session cookies needed to operate the service.

3. Why we use this data

We use personal data to create and secure your account, provide reading and AI assistance features, save your library and progress, enforce plan limits, respond to support requests, prevent abuse, and improve product reliability. We only use data where we have a valid operational, contractual, legal, or legitimate-interest reason to do so.

4. Uploaded files and reading content

Files and related reading data are processed so we can display your content, extract text, provide word meanings and sentence translations, generate study cards, and restore your place in a book. You are responsible for ensuring you have the right to upload and use any file you submit through the service.

5. AI and service providers

To deliver contextual meanings and translations, Okuzeka may send limited request data such as the selected word, surrounding sentence, and language settings to AI providers. We also use infrastructure and email providers where necessary to operate the service. We aim to send only the minimum data required for the requested feature.

6. Payments and Paddle

If you buy a paid plan, checkout, billing, invoicing, tax handling, charge handling, and some transaction support functions may be handled by Paddle as Merchant of Record. In those cases Paddle may collect and process billing details, payment identifiers, purchase history, and transaction records under Paddle's own buyer-facing legal and privacy framework.

7. Cookies and session data

Okuzeka uses essential cookies and local storage to maintain login state, restore reading position, keep cards and notes synchronized with your session, and preserve core interface state. These mechanisms are used for product functionality rather than for unrelated advertising purposes.

8. Retention and deletion

We keep personal data only for as long as it is reasonably needed for the purposes below. Actual retention may be shorter where deletion is requested and no legal, security, tax, fraud-prevention, billing, or dispute reason requires continued retention.

Data categoryTypical purposeTypical retention
Account profile and login dataAccount operation, authentication, security, and supportFor the life of the account, then deleted or anonymized after account deletion unless retention is legally required
Uploaded books and extracted reading contentReading, conversion, text extraction, contextual meanings, notes, and progressFor the life of the account or until the user deletes the related book/account, subject to backup and legal retention limits
Word lookups, flashcards, notes, and progressLearning history, review cards, quota enforcement, and reader continuityFor the life of the account or until deleted by account/book deletion where supported
Billing and transaction recordsInvoices, taxes, fraud prevention, subscription management, and legal complianceAs required by Paddle, payment providers, tax rules, accounting obligations, and applicable law
Security logs and abuse-prevention recordsFraud prevention, rate limiting, investigation, and service protectionFor a limited operational period unless needed for security, dispute, or legal reasons
Support messagesResponding to requests and maintaining support historyFor as long as needed to handle the request and maintain reasonable support records

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict some personal data, or to object to certain processing. You can manage some account information directly inside the product. For app privacy requests, contact okuzeka@gmail.com. For payment and transaction privacy requests handled by Paddle, Paddle's privacy channels may also apply.

10. KVKK and GDPR privacy rights

If you are in Turkiye, rights under KVKK may include requesting information about processing, correction, deletion or destruction where applicable, notification of third parties, objection to certain results, and compensation requests where legally available. If you are in the EEA/UK, GDPR rights may include access, rectification, erasure, restriction, portability, objection, and the right to complain to a supervisory authority. To exercise rights related to Okuzeka app data, contact okuzeka@gmail.com with enough information to verify the account.

11. Children and minors

Okuzeka is not designed specifically for children and does not knowingly target children with the service. If a minor uses Okuzeka, a parent or legal guardian should supervise the account and the uploaded reading material. If you believe a child provided personal data without appropriate consent, contact okuzeka@gmail.com so the issue can be reviewed.

12. International processing and service providers

Okuzeka may use infrastructure, email, analytics, AI, and billing providers that process data in countries different from your own. Where required, we rely on applicable safeguards, provider terms, contractual protections, or legal bases suitable for the service being provided.

13. Contact

For privacy questions about Okuzeka, contact okuzeka@gmail.com. For billing-related privacy information or Paddle-managed transaction questions, review the Paddle legal links below.