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Privacy Policy

This page explains how Okuzeka handles account, reading, and support data, and where Paddle's own privacy rules apply to payment and billing activity.

1. What this policy covers

This Privacy Policy explains how Okuzeka collects, uses, stores, and deletes personal data in connection with the app. It covers account data, uploaded reading content, progress tracking, notes, cards, and support communication. Where payments are processed by Paddle, Paddle also processes certain billing and transaction data under its own privacy terms.

2. Data we collect

We may collect your name, email address, password hash, account status, selected plan, reading progress, uploaded book metadata, extracted page text, notes, saved cards, and support messages. We may also process basic technical data such as IP-related request logs, device/browser information, and session cookies needed to operate the service.

3. Why we use this data

We use personal data to create and secure your account, provide reading and AI assistance features, save your library and progress, enforce plan limits, respond to support requests, prevent abuse, and improve product reliability. We only use data where we have a valid operational, contractual, legal, or legitimate-interest reason to do so.

4. Uploaded files and reading content

Files and related reading data are processed so we can display your content, extract text, provide word meanings and sentence translations, generate study cards, and restore your place in a book. You are responsible for ensuring you have the right to upload and use any file you submit through the service.

5. AI and service providers

To deliver contextual meanings and translations, Okuzeka may send limited request data such as the selected word, surrounding sentence, and language settings to AI providers. We also use infrastructure and email providers where necessary to operate the service. We aim to send only the minimum data required for the requested feature.

6. Payments and Paddle

If you buy a paid plan, checkout, billing, invoicing, tax handling, charge handling, and some transaction support functions may be handled by Paddle as Merchant of Record. In those cases Paddle may collect and process billing details, payment identifiers, purchase history, and transaction records under Paddle's own buyer-facing legal and privacy framework.

7. Cookies and session data

Okuzeka uses essential cookies and local storage to maintain login state, restore reading position, keep cards and notes synchronized with your session, and preserve core interface state. These mechanisms are used for product functionality rather than for unrelated advertising purposes.

8. Retention and deletion

We keep personal data for as long as it is needed to operate your account, provide the service, comply with legal obligations, resolve disputes, and enforce our terms. If you delete your account, we delete or disconnect account-linked app data from active use, subject to any retention we must keep for legal, tax, fraud, or security reasons.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict some personal data, or to object to certain processing. You can manage some account information directly inside the product. For app privacy requests, contact support@okuzeka.com. For payment and transaction privacy requests handled by Paddle, Paddle's privacy channels may also apply.

10. Contact

For privacy questions about Okuzeka, contact support@okuzeka.com. For billing-related privacy information or Paddle-managed transaction questions, review the Paddle legal links below.