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Customer Service vocabulary · Orders, Accounts & Billing

Out of stock

Meaning in customer service, with examples

phraseCore term

In customer service, out of stock means: Not available to buy at the moment because the shop or warehouse has none left.

In Turkish: stokta yok, tükendi, stok dışı

How it is used

Used about products: "This item is out of stock." Before a noun it takes hyphens: out-of-stock items. Customers ask when an item will be back in stock, and some shops let them place a backorder or sign up for an alert.

Example sentences

  1. I'm sorry, the blue version is out of stock until next week.

  2. The out-of-stock items were removed from your order and refunded.

Common collocations

  • be out of stock
  • temporarily out of stock
  • back in stock
  • out-of-stock items
  • deliveryThe act of bringing goods to a customer's address; also the goods that are brought.
  • order numberA unique code that a shop gives to each purchase so that the order can be found, tracked and discussed later.
  • refundMoney that is paid back to a customer, for example because they returned a product, cancelled a service or were charged by mistake.
  • cancelTo stop an order, booking, subscription or service so that it does not happen or does not continue.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Orders, Accounts & Billing

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