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Tourism & Hospitality vocabulary · Front Office

Porter

Meaning in tourism & hospitality, with examples

/ˈpɔːtə/nounCommon term

In tourism & hospitality, porter means: A hotel employee who carries guests' luggage to and from their rooms and helps with doors, taxis and deliveries.

In Turkish: bagaj görevlisi, porter, bellboy

How it is used

Mainly British; American hotels say bellhop or bellman, and Turkish hotels usually say bellboy. In small British hotels the night porter also looks after reception at night. Common phrases: "I'll call a porter", "The porter will bring your bags up."

Example sentences

  1. Leave your suitcases here; the porter will take them up to your room.

  2. The night porter can make you a sandwich if the kitchen is closed.

Common collocations

  • hotel porter
  • night porter
  • call a porter
  • luggage porter
  • bellboyA hotel employee who carries guests' luggage, shows them to their rooms and helps with small tasks.
  • luggageThe bags and suitcases that guests bring with them when they travel; in English it is an uncountable noun.
  • luggage storageA service or locked room where a hotel keeps guests' bags safely before check-in or after check-out.
  • conciergeA hotel employee who helps guests with information and arrangements, such as restaurant bookings, tickets, tours and transport.

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