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Tourism & Hospitality vocabulary · Front Office

ETA

Meaning in tourism & hospitality, with examples

/ˌiː tiː ˈeɪ/abbreviationCommon term

In tourism & hospitality, ETA means: Short for estimated time of arrival: the time when a guest, group or transfer is expected to arrive at the hotel.

In Turkish: tahmini varış saati, ETA

How it is used

Front desk staff ask "What's your ETA?" or note it in the booking so the room is ready on time and a late arrival is not released. Tour operators send ETAs for flights and transfers. The departure equivalent is ETD, estimated time of departure.

Example sentences

  1. Could you let us know your ETA so we can have the room ready?

  2. The group's ETA is 23:30 because their flight has been delayed.

Common collocations

  • What's your ETA?
  • confirm your ETA
  • late ETA
  • ETA and ETD
  • check inTo arrive at a hotel, register your details and receive your room key. Staff also check a guest in.
  • guaranteed bookingA reservation secured with a credit card or deposit, so the hotel keeps the room all night but may charge the guest if they do not arrive.
  • transferTransport arranged for travellers between two places, usually the airport and the hotel, as part of a booking or package.
  • walk-inA guest who arrives at a hotel and asks for a room without having made a reservation.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Front Office

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