Okuzeka
Tourism & Hospitality vocabulary · Front Office

Receptionist

Meaning in tourism & hospitality, with examples

/rɪˈsepʃənɪst/nounCore term

In tourism & hospitality, receptionist means: A person who works at the hotel front desk, welcoming guests, checking them in and out and answering their questions.

In Turkish: resepsiyonist, resepsiyon görevlisi, ön büro görevlisi

How it is used

The everyday word for front desk staff. Larger hotels use job titles such as front desk agent, front office agent or guest service agent. Receptionists also handle phone calls, payments, key cards and messages.

Example sentences

  1. The receptionist upgraded us to a room with a sea view because it was our honeymoon.

  2. We're looking for a receptionist who speaks English and Russian for the summer season.

Common collocations

  • hotel receptionist
  • night receptionist
  • work as a receptionist
  • front desk receptionist
  • front deskThe counter near the hotel entrance where guests check in, check out, pay and ask for help; also the team that works there.
  • check inTo arrive at a hotel, register your details and receive your room key. Staff also check a guest in.
  • shiftA fixed period of work, such as morning, evening or night, in a job where different teams work at different times.
  • conciergeA hotel employee who helps guests with information and arrangements, such as restaurant bookings, tickets, tours and transport.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Front Office

Practise with graded reading

Reading at the right level is the fastest way to make new words stick. Pick free English books by level: