In tourism & hospitality, concierge means: A hotel employee who helps guests with information and arrangements, such as restaurant bookings, tickets, tours and transport.
In Turkish: konsiyerj
How it is used
Found mainly in city and luxury hotels, often with a separate desk in the lobby. Guests ask the concierge for recommendations; the word can mean the person or the desk. In smaller hotels the front desk does the same job.
Example sentences
The concierge can book you a table at a fish restaurant in Kumkapı.
Could you ask the concierge to arrange a taxi to the airport at 6 a.m.?
Common collocations
ask the concierge
concierge desk
head concierge
concierge service
Related terms
front deskThe counter near the hotel entrance where guests check in, check out, pay and ask for help; also the team that works there.
excursionA short trip, usually lasting a day or less, that tourists take from their hotel to visit a place or do an activity.
transferTransport arranged for travellers between two places, usually the airport and the hotel, as part of a booking or package.
guest relationsThe hotel department that looks after guest satisfaction, welcomes guests, handles special requests and helps solve complaints.
