Okuzeka
Tourism & Hospitality vocabulary · Front Office

Luggage storage

Meaning in tourism & hospitality, with examples

/ˈlʌɡɪdʒ ˌstɔːrɪdʒ/nounCore term

In tourism & hospitality, luggage storage means: A service or locked room where a hotel keeps guests' bags safely before check-in or after check-out.

In Turkish: bagaj emanet, emanet odası, bagaj odası

How it is used

Very common on departure days, when guests check out at noon but fly in the evening. Staff tag each bag, give the guest a matching ticket and keep the bag in the luggage room. British English also says left luggage.

Example sentences

  1. Your flight isn't until 9 p.m.? No problem, you can leave your bags in luggage storage.

  2. Luggage storage is free for our guests on the day of arrival and departure.

Common collocations

  • leave bags in luggage storage
  • luggage storage room
  • left luggage
  • luggage tag
  • store luggage
  • luggageThe bags and suitcases that guests bring with them when they travel; in English it is an uncountable noun.
  • porterA hotel employee who carries guests' luggage to and from their rooms and helps with doors, taxis and deliveries.
  • check outTo pay your bill, return your key and leave a hotel at the end of your stay.
  • early check-inGetting into the room before the hotel's standard check-in time, which depends on availability and may cost extra.

More terms: Front Office

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