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Tourism & Hospitality vocabulary · Reservations & Rates

Guaranteed booking

Meaning in tourism & hospitality, with examples

nounCommon term

In tourism & hospitality, guaranteed booking means: A reservation secured with a credit card or deposit, so the hotel keeps the room all night but may charge the guest if they do not arrive.

In Turkish: garantili rezervasyon

How it is used

Front office staff separate guaranteed and non-guaranteed bookings. A non-guaranteed booking may be released at a set time, often 6 p.m., if the guest has not arrived. Also called a guaranteed reservation. If the guest never comes, a guaranteed booking becomes a no-show charge.

Example sentences

  1. Your booking is guaranteed with your credit card, so we'll hold the room even if you arrive after midnight.

  2. Non-guaranteed bookings are released at 6 p.m.; guaranteed bookings are kept all night.

Common collocations

  • guarantee a booking
  • non-guaranteed booking
  • guaranteed late arrival
  • credit card guarantee
  • depositMoney paid in advance to secure a booking, or money held by the hotel during a stay to cover possible extra charges or damage.
  • no-showA guest who has a reservation but neither arrives nor cancels; the word also describes the booking itself.
  • pre-authorizationA temporary hold placed on a guest's credit card to make sure enough money is available for the stay and any extras.
  • reservationAn arrangement made in advance to keep a room, table, seat or service for a guest on a particular date.

More terms: Reservations & Rates

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