Okuzeka
Tourism & Hospitality vocabulary · Reservations & Rates

No-show

Meaning in tourism & hospitality, with examples

/ˈnoʊ ʃoʊ/nounCommon term

In tourism & hospitality, no-show means: A guest who has a reservation but neither arrives nor cancels; the word also describes the booking itself.

In Turkish: gelmeyen misafir, no-show

How it is used

Hotels mark a booking as a no-show after the arrival day ends, usually during the night audit, and may charge a no-show fee, often the first night. Restaurants and tour companies use the same word.

Example sentences

  1. We had four no-shows last night, all from the same online agency.

  2. If the guest is a no-show, we'll charge the first night to the card on file.

Common collocations

  • no-show fee
  • no-show charge
  • mark as a no-show
  • no-show rate
  • cancellation policyThe rules of a hotel or agency about how and when a booking can be cancelled and what the guest pays after a late cancellation.
  • overbookingAccepting more reservations than there are rooms or seats, expecting that some guests will cancel or not arrive.
  • night auditA daily process, done late at night, of checking all the day's transactions, posting room charges and closing the hotel's business day.
  • depositMoney paid in advance to secure a booking, or money held by the hotel during a stay to cover possible extra charges or damage.

More terms: Reservations & Rates

Practise with graded reading

Reading at the right level is the fastest way to make new words stick. Pick free English books by level: