Okuzeka
Tourism & Hospitality vocabulary · Front Office

In-house

Meaning in tourism & hospitality, with examples

/ˌɪn ˈhaʊs/adjectiveCommon term

In tourism & hospitality, in-house means: Describes guests who are staying in the hotel at the moment, or services and staff that the hotel provides itself rather than using an outside company.

In Turkish: otelde konaklayan, otelin kendi bünyesindeki, in-house

How it is used

Front office staff speak of in-house guests and the in-house list, which shows everyone currently staying. It also describes work done inside the hotel: an in-house laundry, an in-house bakery, in-house training. The opposite is outside or external.

Example sentences

  1. We have 320 in-house guests tonight and 45 arrivals tomorrow.

  2. All our bread and pastries are made in-house every morning.

Common collocations

  • in-house guests
  • in-house list
  • in-house laundry
  • in-house training
  • made in-house
  • occupancy rateThe percentage of a hotel's available rooms that are sold over a certain period, such as a night, a month or a season.
  • PMSShort for property management system: the hotel software used for reservations, check-in and check-out, room status and guest bills.
  • night auditA daily process, done late at night, of checking all the day's transactions, posting room charges and closing the hotel's business day.
  • walk-inA guest who arrives at a hotel and asks for a room without having made a reservation.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Front Office

Practise with graded reading

Reading at the right level is the fastest way to make new words stick. Pick free English books by level: