Okuzeka
E-commerce vocabulary · Cart and Checkout

Order confirmation

Meaning in e-commerce, with examples

nounCore term

In e-commerce, order confirmation means: The message or page that tells a customer their order has been received, with the order number, items, total paid and delivery details.

In Turkish: sipariş onayı, sipariş onay e-postası

How it is used

Sent automatically after checkout. People talk about the order confirmation email or page, and customers often contact support when they do not receive it. Many stores use this page to suggest more products or ask for feedback.

Example sentences

  1. I didn't get an order confirmation. Did my payment go through?

  2. The order confirmation email now includes the estimated delivery date.

Common collocations

  • order confirmation email
  • order confirmation page
  • send an order confirmation
  • receive an order confirmation
  • orderA customer's request to buy one or more products, created when they complete checkout; it then moves through payment, packing, shipping and delivery.
  • checkoutThe final steps of buying online, where the customer enters an address, chooses delivery and payment, and places the order.
  • order statusThe current stage of an order, such as pending, processing, shipped, delivered, cancelled or returned, shown to the customer and the store team.
  • estimated delivery dateThe day or date range on which a customer can expect an order to arrive, shown before purchase and in shipping messages.
  • tracking numberA unique code a carrier gives to a parcel so that the seller and the customer can follow where it is until delivery.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Cart and Checkout

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