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E-commerce vocabulary · Cart and Checkout

Order

Meaning in e-commerce, with examples

/ˈɔːrdər/nounCore term

In e-commerce, order means: A customer's request to buy one or more products, created when they complete checkout; it then moves through payment, packing, shipping and delivery.

In Turkish: sipariş

How it is used

The basic unit of e-commerce work. Customers place an order; the store receives, processes, ships, cancels or refunds it. Every order has an order number, and teams count daily orders and orders per customer.

Example sentences

  1. We received over 1,200 orders on the first day of the sale.

  2. Could you send me your order number so I can check where the parcel is?

Common collocations

  • place an order
  • process an order
  • cancel an order
  • order number
  • order history
  • checkoutThe final steps of buying online, where the customer enters an address, chooses delivery and payment, and places the order.
  • order confirmationThe message or page that tells a customer their order has been received, with the order number, items, total paid and delivery details.
  • order statusThe current stage of an order, such as pending, processing, shipped, delivered, cancelled or returned, shown to the customer and the store team.
  • fulfillmentAll the work needed to get an order to the customer after it is placed: storing stock, picking and packing the items and handing the parcel to a carrier.
  • average order valueThe average amount a customer spends in one order, found by dividing total revenue by the number of orders in the same period.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Cart and Checkout

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