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Customer Service vocabulary · Refunds, Returns & Compensation

Receipt

Meaning in customer service, with examples

/rɪˈsiːt/nounCore term

In customer service, receipt means: A paper or electronic document that shows you have paid for something, with the date, the items and the price.

In Turkish: fiş, makbuz, satış fişi

How it is used

Shops ask customers to keep or bring the receipt for returns, and online shops send an email receipt. In formal emails, "acknowledge receipt" means to confirm that you have received something.

Example sentences

  1. Do you still have the receipt? I need the date of purchase.

  2. I didn't get an email receipt for my order. Can you resend it?

Common collocations

  • keep the receipt
  • email receipt
  • original receipt
  • acknowledge receipt
  • gift receipt
  • proof of purchaseA document, such as a receipt, an invoice or an order confirmation, that shows when and where a product was bought.
  • invoiceA document from a seller that lists the goods or services provided, their prices and the amount the buyer has to pay.
  • returnTo send or take a product back to the seller, usually because it is faulty, wrong or no longer wanted.
  • acknowledgeTo show or say that you have noticed or accepted something, such as a customer's feelings, a problem or a message.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Refunds, Returns & Compensation

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