Voucher

How it is used

Companies send discount vouchers, gift vouchers or voucher codes, often as compensation. Customers redeem or apply a voucher at checkout, and vouchers usually have an expiry date. American English more often says coupon or gift certificate.

Example sentences

1. We're sorry for the delay. Here's a 15% voucher for your next order.

2. The voucher code didn't work at checkout. It says it has expired.

Common collocations

• discount voucher
• gift voucher
• voucher code
• redeem a voucher
• apply a voucher

Related terms

• compensationMoney, a discount or another benefit given to a customer to make up for a problem, a loss or poor service.
• store creditAn amount of money that a shop gives a customer to spend on future purchases there, instead of paying cash back to their card.
• goodwill gestureSomething a company gives a customer, such as a discount or a small refund, to show that it cares, even when it does not have to.
• refundMoney that is paid back to a customer, for example because they returned a product, cancelled a service or were charged by mistake.

This word in other fields

The same English word can have a different meaning in another field:

• voucher · Tourism & Hospitality

More terms: Refunds, Returns & Compensation

• return
• exchange
• warranty
• replacement
• faulty
• receipt
• return policy
• proof of purchase