Return

How it is used

Customers return items and agents process returns. As a noun: "start a return", "a return label", "the returns team". Online shops usually set a return window, the number of days in which a product can be sent back.

Example sentences

1. You can return the shoes within 30 days if they don't fit.

2. Please print the return label and attach it to the box.

Common collocations

• return an item
• process a return
• return label
• return window
• free returns

Related terms

• refundMoney that is paid back to a customer, for example because they returned a product, cancelled a service or were charged by mistake.
• exchangeGiving back a product and receiving a different one in its place, for example another size, another colour or a working unit.
• return policyA company's rules about whether, when and how customers can return products, and what they receive back.
• proof of purchaseA document, such as a receipt, an invoice or an order confirmation, that shows when and where a product was bought.
• faultyNot working properly because something is wrong with it, often from the time it was made or delivered.

This word in other fields

The same English word can have a different meaning in another field:

• return · Software Engineering
• return · E-commerce
• return · Investing & the Stock Market

More terms: Refunds, Returns & Compensation

• warranty
• replacement
• receipt
• compensation
• store credit
• voucher
• goodwill gesture