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Social Media & Content Creation vocabulary · Followers and Community

Community manager

Meaning in social media & content creation, with examples

nounCommon term

In social media & content creation, community manager means: A person who looks after a brand's online community: replying to comments and messages, handling complaints and building relationships with followers.

In Turkish: topluluk yöneticisi, community manager

How it is used

A common job title in agencies and brand teams, sometimes combined with the social media manager role. Community managers moderate comments, reply to DMs and pass serious issues to customer service or PR.

Example sentences

  1. Our community manager replies to every DM, even at weekends.

  2. We're hiring a community manager who can write in both Turkish and English.

Common collocations

  • hire a community manager
  • community management
  • senior community manager
  • community manager role
  • moderateTo check comments, messages or posts in an online space and remove or hide anything offensive, spam or against the rules.
  • commentA written reply that someone leaves under a post or video, which other users can usually read and answer.
  • DMShort for direct message: a private message sent to another user inside a social media app.
  • social listeningTracking what people say online about a brand, its competitors or a topic, including posts that do not tag the brand directly.
  • trollA person who posts rude, provocative or off-topic comments on purpose to upset people or start arguments online.

More terms: Followers and Community

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