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Sales & Retail vocabulary · Prospecting & Leads

Call disposition

Meaning in sales & retail, with examples

nounCommon term

In sales & retail, call disposition means: A recorded category describing the outcome of a sales call, such as no answer or a meeting agreed.

In Turkish: satış araması sonuç kodu

How it is used

Use for a structured outcome field after a call; keep it separate from free-text notes.

Example sentences

  1. She selected the call disposition 'meeting booked' and added the agreed date in the notes.

    The category supports reporting while notes preserve the conversation details.

  2. An incorrect call disposition made unanswered calls appear as successful conversations.

    Misclassification can distort activity results even when call counts are correct.

Common collocations

  • record a call disposition
  • call disposition codes
  • cold callA phone call to a person or business that has had no earlier contact with you, made to introduce a product and start a sales conversation.
  • CRMCustomer relationship management: software where a company records its contacts, leads, deals and conversations with customers in one place.

More terms: Prospecting & Leads

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