Late shipment rate

How it is used

Use for dispatch compliance rather than final delivery speed; marketplaces may define the relevant event and reporting window differently.

Example sentences

1. Our late shipment rate rose because dispatch confirmations were uploaded a day late.

   A reporting delay can affect a metric based on confirmation time.

2. The late shipment rate improved after we changed the warehouse handover schedule.

   An operational schedule change helps orders meet their dispatch deadlines.

Common collocations

• reduce late shipment rate
• late shipment rate metric
• monitor late shipment rate

Related terms

• seller ratingA score that shows how a marketplace seller performs, based on buyer feedback and things like on-time shipping, cancellations and returns.
• shippingSending orders to customers by a delivery company, and also the fee or service option for doing so, such as standard or express shipping.

More terms: Conversion and Analytics

• conversion rate
• average order value
• conversion funnel
• A/B test
• customer lifetime value
• GMV
• repeat customer
• revenue per visitor
• zero-results rate
• buy box win rate
• order defect rate
• payment authorization rate