Okuzeka
E-commerce vocabulary · Reviews and Trust

Seller rating

Meaning in e-commerce, with examples

nounCommon term

In e-commerce, seller rating means: A score that shows how a marketplace seller performs, based on buyer feedback and things like on-time shipping, cancellations and returns.

In Turkish: satıcı puanı, mağaza puanı

How it is used

Very important for marketplace sellers, because a low seller rating can reduce visibility or lead to account warnings. Sellers protect, improve or lose their rating; buyers check it before ordering. Also called seller score or seller feedback.

Example sentences

  1. Late shipments in December pulled our seller rating down to 8.9.

  2. Buyers usually choose the seller with the better seller rating, even if the price is slightly higher.

Common collocations

  • seller rating
  • improve your seller rating
  • seller performance
  • seller feedback
  • marketplaceA large website or app where many independent sellers list and sell their products, while the platform handles traffic, payments and often delivery rules.
  • third-party sellerAn independent business that sells its products on someone else's marketplace, as opposed to products sold by the marketplace company itself.
  • star ratingA score, usually from one to five stars, that customers give a product or seller; the average is shown on listings and product pages.
  • customer reviewA written opinion, often with a star rating, that a buyer posts about a product or seller to share their experience with other shoppers.

More terms: Reviews and Trust

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