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E-commerce vocabulary · Reviews and Trust

Star rating

Meaning in e-commerce, with examples

nounCore term

In e-commerce, star rating means: A score, usually from one to five stars, that customers give a product or seller; the average is shown on listings and product pages.

In Turkish: yıldız puanı, puan

How it is used

Shoppers filter and sort by star rating, and sellers watch it closely because it affects clicks and marketplace ranking. People say 'a 4.5-star rating', 'rated 4 stars' or 'a one-star review'.

Example sentences

  1. Products with a star rating below four rarely appear on the first page.

  2. Our average star rating dropped after the late deliveries in December.

Common collocations

  • average star rating
  • five-star rating
  • a 4.5-star rating
  • rated 4 stars
  • one-star review
  • customer reviewA written opinion, often with a star rating, that a buyer posts about a product or seller to share their experience with other shoppers.
  • seller ratingA score that shows how a marketplace seller performs, based on buyer feedback and things like on-time shipping, cancellations and returns.
  • verified purchaseA label on a review showing that the person who wrote it actually bought the product from that store or marketplace.
  • fake reviewA review that does not describe a real customer's honest experience, for example one written by the seller, paid for, or posted to harm a competitor.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Reviews and Trust

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