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Tourism & Hospitality vocabulary · Hotel Departments & Facilities

Handover

Meaning in tourism & hospitality, with examples

/ˈhændəʊvə/nounCommon term

In tourism & hospitality, handover means: Passing on information and responsibility at the end of a shift, so that the next team knows about guests, problems and tasks still open.

In Turkish: devir teslim, vardiya devri

How it is used

Front desk, housekeeping and F&B teams do a handover at every shift change, often with a logbook or handover sheet: VIP arrivals, complaints, wake-up calls, cash. The verb is hand over: "Please hand over to the night team before you leave."

Example sentences

  1. At the handover, the morning shift mentioned that the plumber still hadn't come to 412.

  2. Write everything in the logbook so the handover takes five minutes, not thirty.

Common collocations

  • shift handover
  • handover meeting
  • handover notes
  • do a handover
  • hand over to the next shift
  • shiftA fixed period of work, such as morning, evening or night, in a job where different teams work at different times.
  • on dutyWorking at a particular time, especially during a shift, and responsible for dealing with guests or problems during that time.
  • duty managerThe manager in charge of the whole hotel during a shift, especially in the evening and at night, who deals with problems and emergencies.
  • night auditA daily process, done late at night, of checking all the day's transactions, posting room charges and closing the hotel's business day.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Hotel Departments & Facilities

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