Okuzeka
Tourism & Hospitality vocabulary · Hotel Departments & Facilities

On duty

Meaning in tourism & hospitality, with examples

phraseCommon term

In tourism & hospitality, on duty means: Working at a particular time, especially during a shift, and responsible for dealing with guests or problems during that time.

In Turkish: görevde, nöbetçi, vardiyada

How it is used

Used for shifts and responsibilities: "Who's on duty tonight?", "the manager on duty", "the doctor on duty". The opposite is off duty. Staff on duty must wear their uniform and name badge.

Example sentences

  1. The receptionist on duty that night didn't record the guest's request.

  2. A doctor is on duty at the hotel clinic until midnight.

Common collocations

  • be on duty
  • manager on duty
  • off duty
  • go on duty
  • staff on duty
  • duty managerThe manager in charge of the whole hotel during a shift, especially in the evening and at night, who deals with problems and emergencies.
  • shiftA fixed period of work, such as morning, evening or night, in a job where different teams work at different times.
  • handoverPassing on information and responsibility at the end of a shift, so that the next team knows about guests, problems and tasks still open.
  • night auditA daily process, done late at night, of checking all the day's transactions, posting room charges and closing the hotel's business day.

More terms: Hotel Departments & Facilities

Practise with graded reading

Reading at the right level is the fastest way to make new words stick. Pick free English books by level: