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Social Media & Content Creation vocabulary · Content Strategy

Crisis communication

Meaning in social media & content creation, with examples

nounCommon term

In social media & content creation, crisis communication means: Coordinated messaging used to inform stakeholders and respond during a serious problem affecting trust or reputation.

In Turkish: kriz iletişimi

How it is used

Teams prepare crisis communication responsibilities and updates; the term concerns response messaging, not the crisis itself.

Example sentences

  1. The crisis communication plan assigns one team to verify public updates.

    Responsibility is coordinated before information is published.

  2. Clear crisis communication explained what was known and still uncertain.

    The response distinguishes confirmed information from uncertainty.

Common collocations

  • crisis communication plan
  • coordinate crisis communication
  • backlashA strong, negative public reaction to something a person or brand has said, done or posted.
  • community managerA person who looks after a brand's online community: replying to comments and messages, handling complaints and building relationships with followers.

More terms: Content Strategy

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