Tourism & Hospitality vocabulary · Travel Agencies & Tour Operators

OTA

Meaning in tourism & hospitality, with examples

/ˌoʊ tiː ˈeɪ/abbreviationCommon term

In tourism & hospitality, OTA means: Short for online travel agency: a website or app that sells hotel rooms, flights and tours online, such as Booking.com or Expedia.

In Turkish: online seyahat acentesi, OTA

How it is used

Hotels list rooms on OTAs and pay them a commission for each booking. Revenue and reservations teams compare OTA bookings with direct bookings made on the hotel's own website, which carry no commission. Spoken letter by letter: O-T-A.

Example sentences

  1. About half of our bookings this month came through OTAs.

  2. The guest booked on an OTA, so we need to check the payment details in the extranet.

Common collocations

  • book through an OTA
  • OTA commission
  • OTA booking
  • OTA channel

More terms: Travel Agencies & Tour Operators

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