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Tourism & Hospitality vocabulary · Travel Agencies & Tour Operators

Holiday rep

Meaning in tourism & hospitality, with examples

/ˈhɒlədeɪ rep/nounCommon term

In tourism & hospitality, holiday rep means: A tour operator's employee who looks after its guests at a resort, gives information, sells excursions and helps with problems.

In Turkish: otel rehberi, tur operatörü temsilcisi, rep

How it is used

Short for holiday representative; also resort rep or simply rep. Reps hold welcome meetings, have desk hours in partner hotels and act as a link between guests, the hotel and the tour operator. In Turkey they are often called otel rehberi.

Example sentences

  1. Your holiday rep will be in the lobby every Monday and Thursday from 10 to 12.

  2. The guest complained to her holiday rep, who then called the front office manager.

Common collocations

  • resort rep
  • speak to your rep
  • rep desk
  • rep desk hours
  • tour operatorA company that puts together holiday packages from flights, hotels, transfers and tours and sells them directly or through travel agencies.
  • welcome meetingA short meeting that a tour operator's rep holds for newly arrived guests to give useful information about the hotel, the area and excursions.
  • excursionA short trip, usually lasting a day or less, that tourists take from their hotel to visit a place or do an activity.
  • transferTransport arranged for travellers between two places, usually the airport and the hotel, as part of a booking or package.
  • package holidayA holiday sold at one price that includes travel and accommodation, and often transfers and meals, arranged by a tour operator.

More terms: Travel Agencies & Tour Operators

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