In tourism & hospitality, out of order means: Not working; for a hotel room, closed for repairs and taken off sale until the problem is fixed.
In Turkish: arızalı, satışa kapalı, kullanım dışı
How it is used
Room status codes in the PMS include OOO (out of order) for rooms that cannot be sold, for example after a water leak. On lifts, machines or phones, guests see an "Out of order" sign. Maintenance must fix the problem before housekeeping can release the room again.
Example sentences
Room 508 is out of order until the air conditioning is fixed.
Sorry, the lift on this side is out of order. Please use the one by the restaurant.
Common collocations
put a room out of order
out-of-order room
OOO status
out of order sign
Related terms
maintenanceThe work of keeping a hotel's building and equipment in good condition, and the department that repairs things such as air conditioning, lights and plumbing.
housekeepingThe hotel department that cleans and prepares guest rooms and public areas and looks after towels, sheets and room supplies.
PMSShort for property management system: the hotel software used for reservations, check-in and check-out, room status and guest bills.
occupancy rateThe percentage of a hotel's available rooms that are sold over a certain period, such as a night, a month or a season.