Tourism & Hospitality vocabulary · Housekeeping

Out of order

Meaning in tourism & hospitality, with examples

/ˌaʊt əv ˈɔːrdər/phraseCommon term

In tourism & hospitality, out of order means: Not working; for a hotel room, closed for repairs and taken off sale until the problem is fixed.

In Turkish: arızalı, satışa kapalı, kullanım dışı

How it is used

Room status codes in the PMS include OOO (out of order) for rooms that cannot be sold, for example after a water leak. On lifts, machines or phones, guests see an "Out of order" sign. Maintenance must fix the problem before housekeeping can release the room again.

Example sentences

  1. Room 508 is out of order until the air conditioning is fixed.

  2. Sorry, the lift on this side is out of order. Please use the one by the restaurant.

Common collocations

  • put a room out of order
  • out-of-order room
  • OOO status
  • out of order sign

More terms: Housekeeping

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