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Tourism & Hospitality vocabulary · Housekeeping

Lost and found

Meaning in tourism & hospitality, with examples

/ˌlɔːst ən ˈfaʊnd/nounCommon term

In tourism & hospitality, lost and found means: The place or system in a hotel for keeping items that guests have lost or left behind until they are collected or sent back.

In Turkish: kayıp eşya, kayıp eşya bölümü, bulunan eşya

How it is used

Usually managed by housekeeping or security. Found items are logged with the date, place and finder's name and kept for a fixed period. Guests call to ask whether something is in lost and found; British English also says lost property.

Example sentences

  1. I left my charger in room 220 yesterday. Could you check lost and found?

  2. Please log the sunglasses in the lost and found book before you take them to the office.

Common collocations

  • check lost and found
  • lost and found log
  • hand in to lost and found
  • lost property
  • housekeepingThe hotel department that cleans and prepares guest rooms and public areas and looks after towels, sheets and room supplies.
  • room attendantA housekeeping employee who cleans guest rooms, makes the beds and restocks towels and supplies.
  • check outTo pay your bill, return your key and leave a hotel at the end of your stay.
  • guest relationsThe hotel department that looks after guest satisfaction, welcomes guests, handles special requests and helps solve complaints.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Housekeeping

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