Okuzeka
Tourism & Hospitality vocabulary · Housekeeping

Turndown service

Meaning in tourism & hospitality, with examples

/ˈtɜːrndaʊn ˌsɜːrvɪs/nounCommon term

In tourism & hospitality, turndown service means: An evening housekeeping service in which the room is tidied, the bed is prepared for sleeping and the curtains are closed.

In Turkish: akşam servisi, akşam yatak hazırlama servisi, turndown servisi

How it is used

Common in upscale hotels. The attendant folds back the duvet, replaces used towels and may leave a chocolate, a bottle of water or a card with the next day's weather. Guests can request or decline turndown service.

Example sentences

  1. Turndown service is available every evening between 6 and 9 p.m.

  2. Please skip turndown service for 402 tonight. The guest asked not to be disturbed.

Common collocations

  • evening turndown service
  • turndown chocolate
  • request turndown service
  • decline turndown
  • housekeepingThe hotel department that cleans and prepares guest rooms and public areas and looks after towels, sheets and room supplies.
  • room attendantA housekeeping employee who cleans guest rooms, makes the beds and restocks towels and supplies.
  • linenIn a hotel, all the cloth items used in rooms and restaurants, such as sheets, pillowcases, duvet covers, towels and tablecloths.
  • do not disturbA sign or setting that tells hotel staff not to enter or knock on a room because the guest wants privacy.

More terms: Housekeeping

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