Okuzeka
Office & Administration vocabulary · Phone Calls & Etiquette

Put through

Meaning in office & administration, with examples

phrasal verbCore term

In office & administration, put through means: To connect a caller to the person or department they want to speak to by transferring the call.

In Turkish: bağlamak, aktarmak, telefonu bağlamak

How it is used

Very common at reception and on switchboards: "I'll put you through", "Could you put me through to accounts?" The person goes in the middle: put someone through to someone. Transfer and connect are close synonyms.

Example sentences

  1. Hold on, please. I'll put you through to Mr Özdemir.

  2. Could you put me through to the accounts department, please?

Common collocations

  • put someone through
  • put through to
  • I'll put you through
  • get put through
  • put on holdTo keep a caller waiting on the line for a short time, usually while you check something or find the right person.
  • extensionAn internal phone number connected to a company's main line, which lets callers reach a particular person or desk.
  • switchboardThe central phone system of an organisation, or the team that answers the main number and connects callers to the right extension.
  • May I ask who's calling?A polite question used on the phone to find out the caller's name before passing them to the person they want to speak to.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Phone Calls & Etiquette

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