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Office & Administration vocabulary · Phone Calls & Etiquette

Call waiting

Meaning in office & administration, with examples

nounCommon term

In office & administration, call waiting means: A telephone feature that alerts someone already on a call that another caller is trying to reach them.

In Turkish: çağrı bekletme özelliği

How it is used

Used for handling a second incoming call; the alert is different from deliberately placing the current caller on hold.

Example sentences

  1. Call waiting alerted me that another client was trying to reach reception.

    An incoming-call alert appears while an earlier call is still active.

  2. Please check whether call waiting is enabled on the new desk phone.

    The feature must be active to notify the user of a second call.

Common collocations

  • enable call waiting
  • call waiting alert
  • call waiting feature
  • landlineA telephone connection that uses a fixed wire system in a building, not a mobile network.
  • put on holdTo keep a caller waiting on the line for a short time, usually while you check something or find the right person.

More terms: Phone Calls & Etiquette

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