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Logistics & Supply Chain vocabulary · Distribution and Delivery

Proof of delivery

Meaning in logistics & supply chain, with examples

nounCommon term

In logistics & supply chain, proof of delivery means: A signed document or electronic record showing that goods were delivered, when, and who received them; often needed before an invoice is paid.

In Turkish: teslim belgesi, teslimat kanıtı, imzalı irsaliye

How it is used

Shortened to POD. Many carriers now collect an electronic POD (ePOD) with a signature on a handheld device, a photo and a GPS location. Customers ask for a POD when they say goods never arrived.

Example sentences

  1. The customer says the parcel never arrived. Can you send us the proof of delivery?

  2. The proof of delivery shows it was signed for by the security guard at 7:40.

Common collocations

  • signed proof of delivery
  • electronic proof of delivery
  • request a POD
  • POD copy
  • delivery noteA document that travels with the goods and lists what is being delivered; the receiver checks the goods against it and signs a copy to confirm receipt.
  • last mileThe final stage of delivery, from a local depot or hub to the customer's door, often the most expensive and complex part of the journey.
  • CMRThe standard consignment note for international road transport, named after the 1956 Geneva convention (CMR) that sets the rules and the carrier's liability.
  • consigneeThe person or company to whom goods are sent and who is entitled to receive them at the destination, as named on the transport document.
  • tracking numberA unique number given to a parcel or shipment so that the sender, the receiver and the carrier can follow its progress online.

More terms: Distribution and Delivery

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