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Management & Leadership vocabulary · Performance Management

Balanced scorecard

Meaning in management & leadership, with examples

nounAdvanced term

In management & leadership, balanced scorecard means: A strategy and performance framework that combines financial, customer, internal process, and learning and growth perspectives.

In Turkish: dengeli puan kartı

How it is used

Use for a connected set of strategic measures, not just any dashboard containing several numbers.

Example sentences

  1. The balanced scorecard included delivery quality and employee learning alongside financial results.

    Performance is examined through multiple perspectives rather than finance alone.

  2. Managers linked each balanced scorecard measure to a strategic objective.

    Measures are selected for their connection to strategy rather than ease of collection.

Common collocations

  • implement a balanced scorecard
  • balanced scorecard perspectives
  • KPIShort for key performance indicator: a number that shows how well a person, team or company is doing against an important goal, such as monthly sales or customer satisfaction.
  • strategyA long-term plan that sets out where an organisation wants to go and the main choices it will make to get there, such as which markets to enter and what to stop doing.

More terms: Performance Management

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