Travel & Airport English Vocabulary: 100 Key English Terms
Travelling abroad means using English at every step: booking a flight, checking in, going through security and passport control, finding your bags, checking into a hotel and getting around a new city. This glossary explains the words you will see on signs, screens and tickets and hear in announcements and at the desk, each with examples from a real journey.
100 terms
11 topics
50 core terms
205 example sentences
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Booking & Tickets
flight
noun
Meaning
A journey by plane; also a particular plane service that leaves at a fixed time and has its own flight number.
Where you use it
The most basic word of air travel. You book, catch, miss or change a flight, and staff ask for your flight number. Flights are domestic or international, direct or connecting, and can be on time, delayed or cancelled.
Examples
My flight leaves at 6:40, so I need to be at the airport by five.
Excuse me, which gate is the flight to Amsterdam leaving from?
We nearly missed our flight because of the traffic.
Usage note
Turkish speakers say "uçağı kaçırdım" and "uçak saat kaçta?". In English the natural word in these sentences is usually flight: "I missed my flight", "What time is your flight?"
Common phrases
book a flight · catch a flight · miss a flight · flight number · domestic flight
A company that operates passenger and cargo flights on regular routes and sells tickets for them.
Where you use it
You fly with an airline, book on its website or app, and contact it when a flight is delayed or a bag goes missing. Budget airlines (low-cost carriers) sell cheap fares but charge extra for bags and seats. In official texts airlines are also called carriers.
Examples
Which airline are you flying with?
The airline sent me a text to say the flight was delayed by an hour.
Common phrases
fly with an airline · budget airline · airline staff · contact the airline · national airline
To arrange and usually pay in advance for a ticket, seat, room or service so that it is kept for you.
Where you use it
The everyday verb for reserving travel. You book a flight, a hotel, a table or a taxi, book online or through a travel agent, and book in advance. Fully booked means nothing is left. The noun is booking: make, change or cancel a booking.
Examples
I booked the flights last month, but I haven't booked a hotel yet.
Sorry, we're fully booked tonight. Shall I check tomorrow for you?
It's much cheaper if you book in advance.
Usage note
Turkish speakers sometimes say "do a booking". The natural verb is make ("make a booking"), or simply book: "I booked a room."
Common phrases
book a flight · book a hotel · book online · book in advance · fully booked
A paper or electronic document showing that you have paid to travel on a plane, train, bus or boat, or to enter a place.
Where you use it
You buy, book, print, show or check a ticket. Plane tickets are now almost always e-tickets sent by email; on some trains and buses you must validate a paper ticket before travelling. Common types are single or one-way, return or round-trip, and open tickets.
Examples
Can I see your ticket and passport, please?
The train tickets were sold out, so we took the next bus.
Common phrases
buy a ticket · plane ticket · ticket office · ticket machine · show your ticket
A ticket that covers the journey to a place and the journey back, bought together and sometimes cheaper than two one-way tickets.
Where you use it
Round-trip is American English; British English says return ticket, or simply a return. Booking sites ask you to choose round trip, one way or multi-city, and then enter the outbound and return dates.
Examples
A round-trip ticket to Lisbon costs less than two one-way fares.
Is that a one-way or a round-trip ticket?
Usage note
At British stations you will hear "A return to Oxford, please". Here return means a round-trip ticket, not a refund.
Common phrases
round-trip fare · return ticket · book a round trip · outbound and return flights
A ticket that covers the journey to a place but not the journey back, so the return has to be bought separately.
Where you use it
One-way is used in both American and British English for flights; on British trains and buses people also say a single. Some countries ask visitors for proof of return or onward travel, so passengers with a one-way ticket may be asked about it at check-in or at the border.
Examples
I bought a one-way ticket because I don't know when I'll come back.
On this route, one-way tickets are often almost as expensive as returns.
Common phrases
one-way flight · one-way fare · buy a one-way ticket · single ticket
A flight that takes you to your destination without changing planes; strictly speaking it may still stop on the way, unlike a non-stop flight.
Where you use it
Travellers usually say direct flight to mean no stops at all, and booking sites offer a Direct or Non-stop filter. Airlines use the technical meaning: one flight number, possibly with a stop where some passengers get off.
Examples
Is there a direct flight from Izmir to Vienna, or do I have to change in Istanbul?
The direct flight is more expensive, but it saves us five hours.
Common phrases
take a direct flight · direct flight to · non-stop flight · fly direct
A ticket stored in the airline's or transport company's computer system instead of on paper; the confirmation and ticket number arrive by email.
Where you use it
Almost all flight tickets are e-tickets today. The email (e-ticket receipt or itinerary receipt) shows the booking reference and a 13-digit ticket number. At check-in a passport and the booking reference are usually enough.
Examples
You don't need to print your e-ticket; just bring your passport.
I can't find the e-ticket email. Could you send it again?
Common phrases
e-ticket number · e-ticket receipt · send the e-ticket · print an e-ticket
A short code of letters and numbers, usually six characters, that identifies your booking with an airline, travel agent or hotel.
Where you use it
Needed to manage a booking online, check in, choose seats or contact the airline. It is also called a booking code, confirmation number, reservation code or PNR (passenger name record). Staff often ask passengers to spell it letter by letter.
Examples
Could you give me your booking reference and your surname, please?
Your booking reference is at the top of the confirmation email.
Common phrases
booking reference number · enter your booking reference · quote your booking reference · PNR
The amount of money you pay to travel on a plane, train, bus, taxi or boat.
Where you use it
Used for transport, not for hotels or shops. Airlines sell different fare types (basic, standard, flexible) with different rules for bags and changes. Taxi drivers charge a fare, and passengers pay their bus fare.
Examples
The cheapest fare doesn't include a checked bag.
How much is the taxi fare to the city centre?
Usage note
Fare sounds exactly like fair (adil; fuar). Only the spelling shows the meaning.
Common phrases
air fare · taxi fare · bus fare · cheap fare · fare rules
A detailed plan of a journey that lists the flights, dates, times and places in order, and often the hotels and activities too.
Where you use it
Airlines and agents send an itinerary with the booking, and visa offices often ask for a travel itinerary. Tour companies give a day-by-day itinerary. The word is rather formal; in conversation people also say travel plans.
Examples
Please attach your flight itinerary and hotel booking to the visa application.
Our itinerary includes two nights in Prague and three in Vienna.
Usage note
The stress is on the second syllable: eye-TIN-er-ary.
The cheapest and most common class of seats on a plane or train, with less space and fewer services than business or first class.
Where you use it
Also called coach in American English, or simply economy. Many airlines also offer premium economy, a middle option with more legroom. On booking sites travellers choose economy, premium economy, business or first.
Examples
We flew economy class to save money, but the seats were quite comfortable.
Economy class passengers may now board through the rear door.
Common phrases
fly economy · economy class ticket · premium economy · business class · first class
A move to a better class, seat, room or car than the one you booked, sometimes free and sometimes for an extra payment.
Where you use it
Also a verb: "We were upgraded to business class." Airlines sell upgrades online, at check-in or at the gate, and frequent flyers may get them with points. Hotels and car rental companies offer room and car upgrades too.
Examples
Is it possible to get an upgrade to business class on this flight?
The hotel gave us a free upgrade to a sea-view room.
Common phrases
get an upgrade · free upgrade · pay for an upgrade · be upgraded to · room upgrade
A large building at an airport, or at a bus, train or ferry station, where passengers check in, wait, depart and arrive.
Where you use it
Big airports have several terminals, often numbered (Terminal 1, T2) or split into domestic and international. The booking shows which terminal a flight uses, and at large airports free trains or shuttle buses connect the terminals.
Examples
Domestic flights leave from Terminal 1, and international flights from Terminal 2.
How do I get to Terminal 5 from here? Is there a shuttle?
Common phrases
domestic terminal · international terminal · terminal building · change terminals · bus terminal
The part of an airport or station for people who are leaving, and the signs and screens that list flights about to leave.
Where you use it
Seen on airport and road signs, usually next to Arrivals. Drivers drop passengers off at departures, often on the upper level. The singular departure means one plane or train leaving: departure time, departure gate.
Examples
Can you drop me off at departures, Terminal 2?
Follow the signs for international departures and take the escalator up.
Common phrases
international departures · domestic departures · departures hall · drop off at departures · departure time
The part of an airport or station where passengers come out after their journey and where people wait to meet them.
Where you use it
Passengers reach arrivals after passport control, baggage claim and customs. Friends, drivers and transfer staff wait in the arrivals hall, often holding name signs. The singular arrival is used for one flight: arrival time, on arrival.
Examples
I'll meet you in the arrivals hall, next to the coffee shop.
Your driver will be waiting at arrivals with a sign with your name on it.
Common phrases
arrivals hall · international arrivals · meet someone at arrivals · arrival time · on arrival
The large waiting area after security where passengers wait, shop and eat before going to their gate.
Where you use it
Mostly British; American airports tend to say gate area or concourse. At some airports the gate number appears only shortly before boarding, so passengers wait in the departure lounge and watch the screens. Airline lounges are separate rooms, paid or for premium passengers.
Examples
Let's get through security and have breakfast in the departure lounge.
Your gate will be shown on the screens in the departure lounge.
Common phrases
wait in the departure lounge · departure lounge shops · airport lounge · business lounge
Sold to international travellers without some of the usual taxes, usually in airport shops after passport control; also used for the shops themselves.
Where you use it
People talk about duty-free shops, duty-free shopping or simply "buying it in duty-free". Shops may ask for a boarding pass. Customs rules still limit how much alcohol, tobacco and perfume can be brought into a country, and liquids bought in duty-free are usually packed in a sealed security bag for connecting flights.
Examples
I bought perfume for my mum in the duty-free shop.
What is the duty-free allowance for cigarettes when you enter the UK?
A large screen at an airport or station that lists the next departures with their times, destinations, gates or platforms and status.
Where you use it
The status column shows words such as On time, Delayed, Boarding, Gate closed, Cancelled and Go to gate. Arrivals boards work the same way for incoming flights. Also called a departure board or flight information display.
Examples
Look at the departures board: our flight now says Go to Gate 15.
According to the departures board, the train to Bologna leaves from platform 6.
Common phrases
check the departures board · on the departures board · arrivals board · flight information screen
A counter at an airport, station or large building where staff answer questions and help visitors find their way.
Where you use it
Usually marked with an i sign. Travellers go there to ask about transport to the city, lost items, terminal changes or announcements. At stations it may be called a travel centre, and in towns tourist information.
Examples
Ask at the information desk; they'll know which bus goes to the centre.
Mr Wilson, please come to the information desk in the arrivals hall.
Common phrases
ask at the information desk · airport information desk · tourist information · help desk
Changing money from one currency into another, or the office, booth or counter where you can do this.
Where you use it
Signs say Currency Exchange, Bureau de Change or simply Exchange. Each office shows a buy rate and a sell rate and may charge commission. Airport exchange offices are convenient, but their rates are often less favourable than in town.
Examples
Is there a currency exchange in the arrivals hall?
The currency exchange charges 5% commission, so I'll use a cash machine instead.
Common phrases
currency exchange office · exchange rate · change money · bureau de change · charge commission
A place, office or service where items that people have left behind are kept until their owners collect them.
Where you use it
American English says lost and found; British English says lost property (office). Airports, stations, hotels and transport companies all have one. For things left on a plane, passengers usually contact the airline or the airport's lost and found service.
Examples
I left my jacket on the train. Is there a lost and found here?
Someone handed your wallet in to lost and found.
Common phrases
lost property office · hand something in · report a lost item · claim a lost item
To show your ticket and passport and hand over your bags at the airport before a flight, or to register when you arrive at a hotel.
Where you use it
Used at airports and hotels. You check in online, at a desk or at a kiosk, and you check in your bags. Airlines tell passengers when check-in opens and closes. The noun is written check-in: check-in desk, check-in time, online check-in.
Examples
We checked in online, so we only need to drop off our suitcase.
You can check in at the hotel from 2 p.m.
Check-in for this flight closes 45 minutes before departure.
Usage note
As a verb it is two words ("Where do I check in?"). As a noun or adjective it takes a hyphen ("The check-in desk is over there").
Common phrases
check in online · check in at the desk · check in your bags · check-in time · check-in closes
A card or mobile document you get after check-in that shows your name, flight, gate, seat and boarding time and lets you get on the plane.
Where you use it
Needed at security, at the gate and sometimes at duty-free tills. It can be printed at home, kept as a mobile boarding pass on your phone, or issued at the check-in desk. Gate staff scan its barcode before you board.
Examples
Please have your boarding pass ready at the gate.
My boarding pass is on my phone. Can you scan it from the screen?
Common phrases
print your boarding pass · mobile boarding pass · show your boarding pass · scan a boarding pass
The counter at an airport where airline staff check your documents, take your bags and give you a boarding pass.
Where you use it
British English says check-in desk; American English says check-in counter. Screens in the hall show which desks are open for each flight, for example desks 41–48. Desks close at a fixed time before departure.
Examples
The check-in desks for the Madrid flight are in row C.
There was a long queue at the check-in desk, so we used the self-service kiosks.
Common phrases
check-in counter · go to the check-in desk · self-service kiosk · the desk closes
Checking in for a flight on the airline's website or app before you reach the airport; it usually opens a day or two before departure.
Where you use it
After online check-in passengers get a mobile or printable boarding pass and can often choose a seat. Those with checked bags still drop them at the bag drop. Some airlines charge for check-in at the airport, and online check-in is not available on every route.
Examples
Online check-in opens 24 hours before departure.
I did online check-in last night, so my boarding pass is already on my phone.
Common phrases
do online check-in · online check-in opens · check in online · mobile check-in
A desk or machine at the airport where passengers who have already checked in online hand over their checked bags.
Where you use it
Signs say Bag Drop or Baggage Drop-off. At a self-service bag drop you scan your boarding pass, put the bag on the belt and attach the printed tag yourself. Bag drop usually closes at the same time as check-in.
Examples
We've already checked in online. Where's the bag drop?
The bag drop for economy passengers is at desks 10 to 15.
Common phrases
self-service bag drop · bag drop desk · drop off your bags · bag drop closes
The place and process at an airport where staff screen passengers and their cabin bags for dangerous or banned items before they reach the gates.
Where you use it
Often just called security: go through security, a long queue at security. Passengers put bags, coats, belts and sometimes laptops and liquids in trays, then walk through a metal detector or body scanner. Airports in Turkey also have a check at the terminal entrance.
Examples
The security check took ages, so we had to run to the gate.
Please take your laptop out of your bag for the security check.
Common phrases
go through security · security queue · airport security · security staff · pass the security check
Drinks, creams, gels, sprays and pastes, which many airports allow in cabin bags only in small containers inside a clear plastic bag.
Where you use it
The usual rule at many airports is containers of up to 100 ml in one resealable, transparent bag of about one litre, shown separately at security. Some airports with newer scanners have relaxed this, so it can differ from airport to airport. Medicines and baby food are usually exceptions.
Examples
Do you have any liquids in your bag? Please put them in a plastic bag.
My shampoo was taken at security because it was over the liquids limit.
Common phrases
liquids bag · 100 ml liquids rule · liquids limit · take out your liquids
A frame you walk through at security, or a hand-held device, that beeps if you are carrying metal objects such as keys, coins or a belt.
Where you use it
Officers ask passengers to empty their pockets and take off belts, watches and sometimes shoes before walking through the metal detector. If it beeps or goes off, the passenger may be checked with a hand-held wand or given a pat-down.
Examples
The metal detector went off because of my belt.
Please walk through the metal detector one at a time.
Usage note
In Turkey people often call the whole security point "x-ray". In English the frame you walk through is a metal detector, and the x-ray machine is the scanner for bags.
Common phrases
walk through the metal detector · the metal detector beeps · set off the metal detector · hand-held metal detector
A plastic box at airport security in which you put your bag, coat, belt and other items so they can go through the x-ray machine.
Where you use it
Security staff say "Put your laptop in a separate tray" or "Coats and belts in the tray, please". At the other end passengers take their things out and stack the trays for reuse. The folding table on a plane seat is called a tray table.
Examples
Please put your phone, keys and wallet in the tray.
Can I have another tray for my laptop?
Common phrases
take a tray · separate tray · put items in the tray · tray table
A machine at airport security that you stand in with your arms raised while it checks for hidden objects under your clothes.
Where you use it
Also called a full-body scanner or security scanner. Staff say "Step in, feet on the marks, arms up". Modern scanners show a generic outline rather than a real image, and an alarm usually leads to a short pat-down.
Examples
Step into the body scanner and raise your arms above your head.
The body scanner showed something in my pocket. It was just a tissue.
Common phrases
step into the body scanner · go through the body scanner · full-body scanner · security scanner
Things passengers may not carry on a plane, or not in the cabin, such as weapons, sharp objects, large amounts of liquid or dangerous goods.
Where you use it
Airports and airlines publish lists of prohibited and restricted items. Some things, such as tools or scissors with long blades, can go in checked baggage but not in the cabin; others, such as spare lithium batteries and power banks, must stay in the cabin. Security staff confiscate prohibited items.
Examples
Knives and other sharp objects are prohibited items in your carry-on.
Please check the list of prohibited items before you pack.
Common phrases
list of prohibited items · restricted items · dangerous goods · confiscate an item
A security search in which an officer moves their hands over the outside of your clothes to check for hidden items.
Where you use it
Usually done after the metal detector or body scanner alarms, or at random. It is normally carried out by an officer of the same sex, and passengers can ask for it to be done in a private room. The verb is pat down: "They patted me down."
Examples
The scanner beeped, so I had to have a pat-down.
Sir, I'm going to do a quick pat-down. Please raise your arms.
Common phrases
have a pat-down · pat-down search · pat someone down · private screening
The numbered area in an airport terminal where passengers wait and then walk or take a bus to board their plane.
Where you use it
Gate numbers such as B12 appear on the boarding pass and the departures board. Announcements say a gate is open, boarding, closing or has changed. Gates close some time before departure, often 15 to 30 minutes, and late passengers may not be allowed on.
Examples
Passengers for Berlin, please go to Gate 21, where boarding has started.
Our gate is at the far end of the terminal, so let's go now.
Usage note
At an airport the Turkish "kapı" is always gate in English, never door: "Which gate?"
Common phrases
boarding gate · gate number · go to the gate · the gate closes · at the gate
To get on a plane, ship, train or bus at the start of a journey; at airports it also describes the time when passengers are let on.
Where you use it
Formal and very common in announcements: "We will begin boarding shortly", "Flight 210 is now boarding". In conversation people also say get on the plane. The noun boarding appears in boarding pass, boarding time and boarding gate.
Examples
Passengers with small children are invited to board first.
We boarded on time but then waited an hour on the runway.
Common phrases
board the plane · begin boarding · now boarding · boarding gate · denied boarding
A seat next to the passage that runs between the rows on a plane, train or bus, so you can get up without disturbing others.
Where you use it
Passengers choose between an aisle seat, a window seat and a middle seat when booking, during online check-in or at the desk. Check-in staff often simply ask "Window or aisle?"
Examples
Could I have an aisle seat, please? I have long legs.
I always book an aisle seat on long flights so I can walk around.
Usage note
The s in aisle is silent: it sounds exactly like I'll (/aɪl/). Turkish learners often pronounce it "eysıl".
Common phrases
book an aisle seat · ask for an aisle seat · window or aisle · middle seat · window seat
Of a plane: to leave the ground and start flying at the beginning of a flight.
Where you use it
The plane takes off; for passengers English uses leave or depart. The noun is takeoff (take-off in British spelling): seat belts must be fastened during takeoff and landing, and many airlines ask for window blinds to be open.
Examples
We're taking off in about ten minutes, so please switch your phones to flight mode.
The plane couldn't take off until the fog cleared.
Usage note
Take off also means to remove clothes ("Take off your jacket"), and you will hear this at security too.
Common phrases
take off on time · ready for takeoff · during takeoff · the plane takes off
Of a plane or its passengers: to arrive on the ground at the end of a flight.
Where you use it
Unlike take off, land works for both the plane and the people: "We landed at nine." The noun is landing. Before landing the pilot announces "We've started our descent", and after it the crew say "Welcome to Rome".
Examples
Text me when you land.
We are expected to land in Athens at 14:20 local time.
Common phrases
land safely · land on time · smooth landing · after landing · prepare for landing
A strap fixed to a seat that you fasten across your body to keep you safe in a plane, car or bus.
Where you use it
On planes passengers fasten their seat belts for takeoff and landing, during turbulence and whenever the seat belt sign is on. Cabin crew show how to fasten and unfasten it in the safety demonstration. Also written seatbelt.
Examples
The captain has switched on the seat belt sign. Please return to your seats.
Please fasten your seat belt; we're about to land.
Common phrases
fasten your seat belt · seat belt sign · unfasten your seat belt · keep your seat belt fastened
A member of the cabin crew who looks after passengers' safety and comfort on a plane, serves food and drinks and helps in emergencies.
Where you use it
The neutral, modern term for both women and men. Airlines also say cabin crew for the whole team and cabin manager or purser for the senior member. Passengers call a flight attendant with the call button above the seat.
Examples
I asked the flight attendant for a blanket and some water.
Flight attendants, please prepare for landing.
Usage note
Stewardess and air hostess sound old-fashioned in English. Flight attendant or cabin crew is the safe choice.
Common phrases
ask a flight attendant · call the flight attendant · cabin crew · senior flight attendant
The closed storage space above the seats in a plane where passengers put their cabin bags and coats.
Where you use it
American English says overhead bin; British English says overhead locker. Crew ask passengers to put small items under the seat in front so there is room in the bins, and to open them carefully after landing because things may have moved.
Examples
There's no room left in the overhead bin. Can I put my bag under the seat?
Please take care when opening the overhead bins, as items may have moved during the flight.
Common phrases
overhead locker · put your bag in the overhead bin · space in the overhead bin · under the seat in front
The time when passengers start getting on the plane, often 30 to 45 minutes before departure and printed on the boarding pass.
Where you use it
Not the same as departure time: the plane leaves later. Passengers are expected at the gate by boarding time, and the gate closes soon after. On large planes boarding may happen in groups or zones.
Examples
Boarding time is 7:15, but the flight doesn't leave until 7:50.
Please be at the gate by boarding time; the gate closes 20 minutes before departure.
Common phrases
boarding starts at · be at the gate by boarding time · departure time · boarding group
The last announcement asking passengers for a flight to go to the gate immediately because boarding is about to end.
Where you use it
Typical wording: "This is the final call for passengers on flight ... to Paris. Please go immediately to Gate 9." Also called last call. After it the gate closes, and the bags of passengers who do not show up may be taken off the plane.
Examples
That's the final call for our flight. Run!
This is the final call for passenger Ayşe Kaya, travelling to Munich.
Common phrases
final call for passengers · last call · final boarding call · gate closing
A service that lets some passengers get on the plane before the others, for example business class travellers, frequent flyers or people who paid extra.
Where you use it
Families with small children and passengers who need assistance are usually invited to board first as well. On low-cost airlines priority boarding is often sold as an extra that also includes a larger cabin bag.
Examples
Passengers with priority boarding, please come forward now.
I paid for priority boarding so I could take my trolley bag on board.
Common phrases
pay for priority boarding · priority boarding queue · priority lane · board first
Sudden, uneven movements of the air that make a plane shake or bump during a flight.
Where you use it
Pilots announce "We're expecting some turbulence" and switch on the seat belt sign. It is described as light, moderate or severe, and passengers say the flight was bumpy. Cabin service may stop until it passes.
Examples
We hit some turbulence over the Alps, but it only lasted a few minutes.
Due to turbulence, the hot drinks service has been suspended.
Common phrases
light turbulence · severe turbulence · hit turbulence · experience turbulence · bumpy flight
Tiredness and sleep problems after a long flight across several time zones, because your body clock still follows the time at home.
Where you use it
People say they have jet lag or are jet-lagged, and that it takes a few days to get over jet lag. Many travellers find flying east harder than flying west. It follows long-haul flights, not short trips within the same time zone.
Examples
I'm so jet-lagged; I woke up at 3 a.m. and couldn't get back to sleep.
It took me almost a week to get over the jet lag after Tokyo.
Common phrases
have jet lag · get over jet lag · jet-lagged · suffer from jet lag · bad jet lag
A situation in which a flight, train or other service leaves or arrives later than planned; as a verb it means to make something late.
Where you use it
Screens and announcements say a flight is delayed, often giving a reason such as bad weather or a technical problem. People talk about a long, short or two-hour delay. Long delays can lead to meal vouchers or compensation under passenger rights rules.
Examples
We apologise for the delay. This is due to heavy fog in Frankfurt.
My flight is delayed by three hours, so I'll miss my connection.
Usage note
Rötar comes from French retard, not from English. In English say delay or delayed flight.
Common phrases
long delay · two-hour delay · delayed flight · apologise for the delay · delayed by an hour
To decide or announce that a planned flight, booking or event will not happen; travellers also cancel their own reservations.
Where you use it
Airlines cancel flights because of weather, strikes or technical problems; passengers cancel bookings online or by phone. The noun is cancellation: cancellation fee, cancellation policy, free cancellation. British spelling is cancelled, American usually canceled.
Examples
All flights to Oslo have been cancelled because of the snowstorm.
Can I cancel this booking without paying a fee?
Common phrases
cancel a flight · cancel a booking · cancelled flight · cancellation fee · free cancellation
The second or later flight you take to reach your destination when there is no direct flight, after changing planes at another airport.
Where you use it
Also called a connection. When both flights are on one ticket, bags are usually checked through to the final destination and the airline helps if the connection is missed. Airports guide passengers with Transfer or Connecting flights signs.
Examples
I have a connecting flight to Toronto. Is my bag checked through?
Passengers with connecting flights, please follow the purple signs.
Common phrases
catch a connecting flight · miss a connecting flight · connecting passengers · tight connection
The time you spend at an airport between two flights when you change planes on the way to your destination.
Where you use it
Mainly American; British English often says stopover or connection time. Booking sites show each layover, for example "1 stop, 2h 15m layover in Istanbul". During a long layover some passengers leave the airport if their visa situation allows it.
Examples
We have a four-hour layover in Doha, so we can have dinner at the airport.
A 50-minute layover is too short if you have to change terminals.
Common phrases
long layover · short layover · layover in · overnight layover
A situation in which a flight is moved to a different departure gate from the one first shown on the boarding pass or screens.
Where you use it
Gate changes are announced over the speakers, on the departures board and often by app or text message. Staff say "There has been a gate change" or "The flight has moved to Gate 32".
Examples
Please note there has been a gate change: flight 307 to Lyon will now depart from Gate A5.
We almost missed the plane because we didn't hear about the gate change.
A situation in which you arrive too late for your connecting flight or train, usually because the first part of the journey was delayed.
Where you use it
When both flights are on the same ticket, the airline usually rebooks passengers on the next flight free of charge; with separate tickets the passenger is often responsible. Transfer desks at hub airports handle missed connections.
Examples
Because of the delay, I had a missed connection in Frankfurt and had to stay overnight.
Passengers with missed connections, please go to the transfer desk.
Common phrases
miss your connection · transfer desk · tight connection · rebook after a missed connection
To book again, especially to move a passenger to a different flight, train or date after a cancellation, delay or missed connection.
Where you use it
Airlines rebook passengers automatically or at the transfer desk, and passengers can also rebook in the app. When the passenger chooses to change plans, a change fee and a fare difference may apply. The noun is rebooking.
Examples
Your flight was cancelled, but we've rebooked you on the 18:30 to Brussels.
Money or something else of value given to a passenger because of a problem such as a long delay, a cancellation, denied boarding or damaged bags.
Where you use it
Passenger rights rules say when airlines must pay compensation: in the EU, Regulation 261/2004; in Turkey, the passenger rights regulation known as SHY-Yolcu. It is usually not paid when the cause is outside the airline's control, such as severe weather. Passengers claim compensation from the airline.
Examples
We claimed compensation after our flight was cancelled at the last minute.
The airline offered us a travel voucher as compensation instead of cash.
Common phrases
claim compensation · be entitled to compensation · compensation claim · pay compensation
Describes a flight or hotel that has sold more seats or rooms than it actually has, expecting that some customers will not show up.
Where you use it
When a flight is overbooked, staff first ask for volunteers to take a later flight in exchange for money or vouchers. If there are not enough, some passengers are denied boarding (informally, bumped) and may be entitled to compensation.
Examples
The flight is overbooked. Would anyone be willing to fly tomorrow for 300 euros?
The hotel was overbooked, so they moved us to their sister hotel.
Common phrases
overbooked flight · denied boarding · bumped from a flight · ask for volunteers
Passing through an airport or country on the way to somewhere else, without staying or formally entering that country.
Where you use it
Transit passengers stay airside and follow Transfer or Transit signs to their next flight. Some countries require a transit visa even if you do not leave the airport, depending on nationality and route. In American English transit also means public transport.
Examples
Do I need a transit visa if I change planes in London?
We were in transit in Dubai for six hours.
Common phrases
in transit · transit passengers · transit visa · transit area · transit desk
Short for estimated time of arrival: the time a plane, train, taxi or person is expected to arrive.
Where you use it
Seen on flight tracking apps, arrivals boards and taxi apps, and used informally too: "What's your ETA?" ETD means estimated time of departure. In UK border rules ETA also stands for Electronic Travel Authorisation, an online permit that some visa-free visitors need.
Examples
The ETA for our flight is now 22:45, half an hour late.
The taxi app says the driver's ETA is four minutes.
Common phrases
what's your ETA · new ETA · ETA and ETD · estimated time of arrival
A planned break in a long journey, usually of a day or more, when you stay in a city before continuing to your final destination.
Where you use it
On international trips airlines often define a stopover as a stay of more than 24 hours, while a shorter break is a layover or connection. Some airlines sell stopover packages with a hotel in their hub city. In British English stopover is also used loosely for any break between flights.
Examples
On the way to Bangkok we had a two-day stopover in Istanbul and saw the old city.
Does this ticket allow a free stopover in Singapore?
Common phrases
stopover in · free stopover · stopover package · make a stopover
An official document issued by your country that proves who you are and what nationality you have, and lets you travel abroad.
Where you use it
Needed at check-in, at passport control and often at the hotel desk. People apply for, renew and show a passport, and officers stamp or scan it. Most modern passports are biometric e-passports with a chip. Many countries require a passport to stay valid for some months after the trip.
Examples
Please have your passport and boarding pass ready.
My passport expires in March, so I need to renew it before the trip.
Common phrases
passport number · renew a passport · valid passport · passport photo · show your passport
The point at a border, airport or port where officers check passengers' passports and visas before they enter or leave a country.
Where you use it
There are usually separate lanes, for example for citizens and for foreign nationals, and e-gates for some passports. Officers may ask about the purpose and length of the visit and stamp or scan the passport. In American English the same place is often called immigration.
Examples
After passport control, follow the signs to baggage claim.
The queue at passport control was so long that we nearly missed our flight.
Common phrases
go through passport control · passport control queue · passport control officer · e-gates
The government service that checks goods people bring into a country and collects taxes on them; also the airport area where this happens.
Where you use it
Arriving passengers go through customs after collecting their bags, usually choosing the green channel (nothing to declare) or the red channel (goods to declare). Officers may open bags. Customs rules set tax-free limits for items such as alcohol, tobacco and cash.
Examples
It took us an hour to get through customs.
The customs officer asked me to open my suitcase.
Usage note
In this meaning the word always ends in -s. Without -s, a custom is a tradition.
Common phrases
go through customs · customs officer · customs check · customs declaration · customs allowance
Official permission from a country, usually a sticker in your passport or an electronic record, to enter, stay in or pass through it for a set purpose and time.
Where you use it
People apply for a visa at an embassy, consulate or visa centre, or online for an e-visa. Common types are tourist, business, student and transit visas. A visa can be single-entry or multiple-entry, and it expires on a set date.
Examples
Do I need a visa to visit Japan for a week?
My visa application was approved in ten days.
We got a multiple-entry visa valid for two years.
Common phrases
apply for a visa · visa application · tourist visa · multiple-entry visa · visa-free
At an airport or border, the checkpoint where officers decide whether visitors may enter the country; in general, moving to live in another country.
Where you use it
Travellers go through or clear immigration on arrival. Immigration officers check passports and visas and may ask about the reason for the trip, the hotel and the return ticket. Some countries also require an immigration form or arrival card.
Examples
The immigration officer asked how long I was staying and where.
It took over an hour to clear immigration at JFK.
Common phrases
go through immigration · clear immigration · immigration officer · immigration form · immigration queue
To tell customs officers officially that you are bringing goods, cash or food into a country that may be taxed or controlled.
Where you use it
Officers ask "Do you have anything to declare?" Passengers with goods above the allowance use the red channel and fill in a customs declaration. Cash above a set limit, for example 10,000 euros when entering or leaving the EU, must be declared.
Examples
Do you have anything to declare? Any alcohol or tobacco?
I declared the laptop I bought abroad and paid the tax on it.
A short form some countries ask arriving visitors to fill in with their passport details, flight, address and reason for the visit.
Where you use it
Also called a landing card, entry card or immigration form. It used to be handed out by cabin crew before landing, but many countries now use an online version that must be completed before arrival.
Examples
The flight attendant handed out arrival cards an hour before landing.
Did you fill in the arrival card online? The officer will ask for the QR code.
Common phrases
fill in an arrival card · landing card · entry card · complete the form online
The sign over the customs exit, usually green, for passengers who are not bringing in goods above the tax-free limits or any restricted items.
Where you use it
Passengers choose between the green channel (Nothing to declare) and the red channel (Goods to declare); EU airports also have a blue channel for flights from other EU countries. Officers can still stop and check anyone in the green channel.
Examples
We had nothing to declare, so we walked through the green channel.
"Anything to declare?" "No, nothing to declare."
Common phrases
green channel · red channel · goods to declare · walk through the green channel
A short-stay visa for the Schengen Area, a group of European countries without regular border checks between them, valid for up to 90 days in any 180-day period.
Where you use it
The Schengen Area covers most EU countries plus Iceland, Liechtenstein, Norway and Switzerland. Applications normally go to the consulate of the main destination country, often through a visa centre, with documents such as travel medical insurance, a flight itinerary and hotel bookings.
Examples
With a Schengen visa from Germany, I can also travel to France and Italy.
My Schengen visa application needs a hotel booking and travel insurance.
Common phrases
apply for a Schengen visa · Schengen Area · 90/180 rule · multiple-entry Schengen visa
The date after which a passport, visa, ticket or card is no longer valid.
Where you use it
British English says expiry date; American English says expiration date. Many countries require a passport to remain valid for several months after the planned departure, often three or six. Booking forms ask for the passport expiry date.
Examples
What's the expiry date on your passport?
Look at the expiry date on your visa: it ends before your return flight.
Common phrases
passport expiry date · expiration date · valid until · expire on
The suitcases and bags you take with you when you travel, together with the things inside them.
Where you use it
Common in everyday speech, especially in British English; airlines and airport signs prefer baggage. Luggage is uncountable: say a lot of luggage, two pieces of luggage or two suitcases, never two luggages.
Examples
How much luggage are you taking? Just one suitcase and a backpack?
Please do not leave your luggage unattended.
We left our luggage at the hotel and went sightseeing.
Usage note
Turkish bagaj also means the boot of a car. In English luggage is only what you carry; the part of the car is the boot (UK) or trunk (US).
Common phrases
pieces of luggage · hand luggage · luggage trolley · leave luggage unattended · pack your luggage
A small bag or suitcase you are allowed to take into the cabin of a plane with you, within the airline's size and weight limits.
Where you use it
Mostly American; British English says hand luggage or cabin bag. Airlines set carry-on rules, for example one bag plus one personal item such as a handbag or laptop bag. An oversized carry-on may be taken at the gate and put in the hold.
Examples
I'm only travelling with a carry-on, so I can go straight to security.
Your carry-on is too big for the cabin, so we'll have to check it in.
Common phrases
carry-on bag · carry-on luggage · carry-on allowance · personal item · hand luggage
Bags you hand over at check-in or bag drop; they travel in the hold of the plane and you collect them at baggage claim after landing.
Where you use it
Tickets say how much checked baggage is included, for example 1 × 23 kg. Low-cost fares often include none, so it has to be added. Also called hold luggage (UK) or checked bags.
Examples
Your fare includes one piece of checked baggage up to 23 kilos.
I've got no checked baggage, just this backpack.
Common phrases
checked baggage allowance · add checked baggage · checked bag · hold luggage
The area of an airport, after passport control, where checked bags come out on moving belts and passengers collect them.
Where you use it
Screens in baggage claim show which belt (carousel) a flight's bags will arrive on. British airports often say baggage reclaim. If a bag does not appear, passengers report it at the baggage services desk in the same hall.
Examples
Bags from the Rome flight will arrive at baggage claim, belt 7.
We waited at baggage claim for forty minutes, but my suitcase never came.
Common phrases
baggage claim area · baggage claim belt · go to baggage claim · baggage reclaim
The amount of luggage, in number of bags and weight, that your ticket lets you take on a flight without paying extra.
Where you use it
Shown on the ticket or booking, for example 20 kg or 1PC (one piece) for checked bags and 8 kg for cabin bags. It depends on the airline, the route and the fare. Going over the allowance means paying excess baggage charges.
Examples
What's the baggage allowance on this ticket?
Your baggage allowance is 30 kilos, so you're fine.
Common phrases
free baggage allowance · cabin baggage allowance · exceed the baggage allowance · check the baggage allowance
Luggage that is heavier, bigger or more than your ticket allows; also the extra fee charged for it.
Where you use it
Check-in staff weigh the bags and may say "You're 4 kilos over". The fee is usually charged per kilo or per extra bag and is often cheaper when bought online before the flight. Also called excess luggage or overweight baggage.
Examples
I had to pay 60 euros for excess baggage on the way back.
You can pay the excess baggage fee at the ticket desk over there.
Common phrases
excess baggage fee · excess baggage charge · pay for excess baggage · overweight bag
Bags that did not arrive with you at the end of a flight, or that the airline cannot find; many turn up later and are delivered to you.
Where you use it
Reported at the lost luggage or baggage services desk before leaving baggage claim. Staff fill in a Property Irregularity Report (PIR) and give a reference number for tracking the bag. Airlines separate delayed bags, which arrive later, from bags that are truly lost.
Examples
Where is the lost luggage desk? My suitcase didn't come out.
The airline found my lost luggage in Munich and delivered it to the hotel the next day.
Common phrases
report lost luggage · lost luggage desk · lost luggage claim · delayed baggage
A suitcase or bag that is broken, torn or dented when you collect it after a flight, for example with a missing wheel or handle.
Where you use it
Reported at the baggage services desk before leaving the airport, where staff write a damage report. Airlines usually do not pay for normal wear and tear such as scuffs and small scratches.
Examples
I'd like to report damaged baggage. One of the wheels has come off.
The airline repaired my damaged baggage free of charge.
Usage note
Under the Montreal Convention, a written complaint about damaged checked baggage generally has to reach the airline within seven days of receiving the bag.
A label attached to a bag: either the airline's printed tag with a barcode and destination code, or your own tag with your name and contact details.
Where you use it
At check-in, staff attach a tag and give the passenger the stub, often stuck on the boarding pass, which is needed if the bag goes missing. The three-letter code on the tag (for example IST, FRA or JFK) shows where the bag is going. Also called a baggage tag or bag tag.
Examples
Could you check the luggage tag? It should say ADB for Izmir.
Put a luggage tag with your phone number on every suitcase.
Common phrases
baggage tag · bag tag stub · attach a luggage tag · name and address tag
An arrangement to keep a hotel room, table, seat or car for you on a certain date; also the record of that arrangement.
Where you use it
Common in hotels, restaurants and car rental. You make, confirm, change or cancel a reservation, and the desk finds it under the guest's name. In travel, booking and reservation mean almost the same; booking is more common in British English.
Examples
Hello, I have a reservation under the name Demir for two nights.
I'd like to change my reservation to a room with two beds.
Usage note
Don't say "do a reservation": the verb is make. The mistake comes from Turkish "rezervasyon yapmak".
Common phrases
make a reservation · have a reservation · cancel a reservation · under the name · hotel reservation
To leave a hotel at the end of your stay, returning the key and paying any extra charges at the desk or online.
Where you use it
Hotels set a check-out time, often 11 a.m. or noon. At the desk, staff ask about the minibar and print the bill. The noun is check-out (also checkout): check-out time, express check-out. Many hotels keep guests' luggage for a while after they check out.
Examples
We need to check out by 11, but our flight isn't until the evening.
Could we leave our bags here after we check out?
Common phrases
check out of a hotel · check-out time · express check-out · check out early
A message or document, usually an email, that proves your booking has been made and shows its details and reference number.
Where you use it
Hotels, airlines and tour companies send a booking confirmation right after payment. Travellers show it at hotel check-in or attach it to visa applications. When it does not arrive, people check their spam folder or contact the company.
Examples
Here's my booking confirmation; it says three nights, not two.
I haven't received a booking confirmation yet. Did the payment go through?
Common phrases
receive a booking confirmation · confirmation email · confirmation number · print the confirmation
The counter near a hotel entrance where guests check in and out, pay, collect keys and ask for help; also the staff who work there.
Where you use it
American English says front desk; British English usually says reception. Guests call or ask at the front desk for extra towels, taxis, wake-up calls or recommendations; in many hotels it is open 24 hours.
Examples
Could you call the front desk and ask for a taxi at 5 a.m.?
The front desk kept our bags until we left for the airport.
Common phrases
call the front desk · ask at the front desk · reception desk · 24-hour front desk
A plastic card used instead of a metal key to open a hotel room door; in many rooms it also switches on the electricity.
Where you use it
Front desk staff program key cards at check-in and usually give one per guest. Cards sometimes stop working, and the desk then reprograms them. At check-out guests drop them in a box or hand them in.
Examples
My key card isn't working. Could you reset it, please?
Put the key card in the slot by the door to turn on the lights.
Common phrases
the key card doesn't work · reset a key card · spare key card · insert the key card
Permission to leave your hotel room later than the normal check-out time, sometimes free and sometimes for a fee.
Where you use it
Guests ask for it at check-in or the day before, and whether the hotel agrees depends on how full it is. Some hotels charge by the hour or half a day's rate. The opposite is early check-in.
Examples
Our flight is at 9 p.m. Is it possible to have a late check-out?
We can offer you late check-out until 2 p.m. for 30 euros.
Common phrases
request a late check-out · late check-out fee · early check-in · free late check-out
Instructions that tell you how to get to a place, such as which way to go, where to turn and how far it is.
Where you use it
You ask for, give or follow directions. Typical phrases are go straight on, turn left, take the second right, it's on your left and it's next to the bank. In this meaning the word is usually plural.
Examples
Excuse me, could you give me directions to the train station?
We got lost, so we stopped to ask for directions.
Usage note
Turkish "adres sormak" leads to "ask the address". To ask how to get somewhere, say ask for directions or ask the way.
Common phrases
ask for directions · give directions · follow the directions · directions to the station
Buses, trains, trams, metros and ferries that run on fixed routes and timetables and that anyone can use by paying a fare.
Where you use it
British English says public transport; American English says public transportation or transit. Cities often sell travel cards or day passes, and many systems accept contactless bank cards. Apps and station maps show lines, stops and changes.
Examples
Is it easy to get to the old town by public transport?
Public transport here is cheap, and the metro runs until midnight.
Common phrases
use public transport · by public transport · public transport card · public transportation
A place, often outside a station or airport, where taxis wait in line for passengers.
Where you use it
British English says taxi rank; American English says taxi stand. At airports the taxi rank is signposted outside arrivals, and official taxis use the meter or fixed fares. Ride-hailing apps usually have separate pick-up points.
Examples
The taxi rank is just outside the main exit, on the right.
There was a long queue at the taxi rank, so we took the bus.
Common phrases
taxi stand · queue at the taxi rank · official taxi · use the meter
A bus that runs back and forth on a short, fixed route, for example between airport terminals, car parks, hotels and the city.
Where you use it
Hotels near airports often run a free shuttle bus, and airports run shuttles between terminals and car parks. People say take the shuttle, the shuttle runs every 15 minutes, and the shuttle stop.
Examples
Is there a shuttle bus from the airport to the hotel?
The free shuttle bus between terminals runs every ten minutes.
Common phrases
take the shuttle · free shuttle bus · airport shuttle · hotel shuttle · shuttle stop
A service that lets you hire a car for a short period, usually by the day, from a company at the airport or in town.
Where you use it
American English says car rental and rent a car; British English says car hire and hire a car. Companies ask for a driving licence, a credit card for the deposit and sometimes an International Driving Permit. The contract explains the insurance, the fuel policy (for example full-to-full) and the mileage.
Examples
The car rental desks are on the ground floor, opposite arrivals.
Does the car rental price include full insurance?
Usage note
In Turkish "rent a car" is used like a noun ("rent a car firması"). In English it is only a verb phrase; the business is a car rental company.
Common phrases
car rental desk · car rental company · car hire · rent a car · pick up the car
The raised area beside the track in a railway or metro station where passengers wait for trains and get on and off.
Where you use it
Station screens and announcements say which platform a train leaves from: "The train to York departs from platform 4." American stations often say track instead. Platforms can change at short notice.
Examples
Which platform does the airport train leave from?
Please stand behind the yellow line on the platform.
Common phrases
from platform 3 · platform change · on the platform · the wrong platform
A list or table showing the times when buses, trains, ferries or planes leave and arrive.
Where you use it
British English says timetable; American English usually says schedule. Timetables change at weekends, on public holidays and between summer and winter. People check, look at or download the timetable, and services run according to it.
Examples
According to the timetable, the last ferry back is at 11:15 p.m.
The bus timetable is different on Sundays.
Common phrases
bus timetable · train timetable · check the timetable · winter timetable · schedule
To leave a bus, train, plane, tram, bike or boat at the end of your ride or at a stop.
Where you use it
Used with public vehicles and bikes, which you get on and get off. For cars and taxis English uses get in and get out of. In directions people say "Get off at the third stop" or ask "Where should I get off for the museum?"
Examples
Get off at Central Station and change to line 2.
Excuse me, I need to get off at the next stop.
Usage note
Turkish uses "inmek" for every vehicle, but English makes a difference: get off a bus, but get out of a taxi.
Common phrases
get off the bus · get off at the next stop · get on and off · get out of a taxi
Close enough to reach comfortably on foot, usually in a few minutes or up to about half an hour.
Where you use it
Common in hotel descriptions and when asking the way: "Is the beach within walking distance?" People also say "It's a ten-minute walk" or "It's walking distance from here". The opposite answer is "You'll need a taxi."
Examples
The hotel is within walking distance of the old town and the main square.
Is the museum within walking distance, or should we take the tram?
Common phrases
within walking distance of · a ten-minute walk · easy walking distance · on foot
A short phone number you call to get the police, an ambulance or the fire service in an emergency, such as 112 in Europe.
Where you use it
112 works across the European Union and in Turkey; the US and Canada use 911, and the UK uses 999 as well as 112. Calls are free and usually possible from mobile phones even without credit. The operator asks what happened, where you are and whether anyone is hurt.
Examples
What's the emergency number here? Is it 112 or 911?
Call the emergency number and ask for an ambulance.
Common phrases
call the emergency number · emergency services · dial 112 · ask for an ambulance
The official office of one country's government in the capital city of another country, led by an ambassador.
Where you use it
Travellers deal with embassies when they apply for visas or need help from their own country abroad, for example after losing a passport. Many practical services for citizens, such as emergency travel documents, are handled by the embassy's consular section or by consulates in other cities.
Examples
After my passport was stolen, the embassy gave me an emergency travel document.
The embassy is closed on public holidays, but it has an emergency phone line.
An office of a country's government in a foreign city that helps its own citizens there and often handles visas; it is smaller than an embassy.
Where you use it
Large countries have consulates or consulates general in several cities. Citizens go there to renew passports, register births or get emergency travel documents, and foreigners may apply there for visas. The officials are consuls, and their work is called consular services.
Examples
I renewed my passport at the Turkish Consulate General in Munich.
The consulate can issue an emergency travel document if your passport is lost.
Common phrases
consulate general · consular services · go to the consulate · an appointment at the consulate
Insurance that pays for problems on a trip, such as medical treatment abroad, cancelled trips or lost and stolen belongings, depending on the policy.
Where you use it
People take out or buy travel insurance; the document is the policy, and asking the insurer to pay is making a claim. Schengen visa applications require travel medical insurance with at least 30,000 euros of cover. Insurers usually ask for a police report for theft and receipts for medical costs.
Examples
Does your travel insurance cover skiing?
My travel insurance paid for the doctor and the medicine.
Common phrases
take out travel insurance · travel insurance policy · make a claim · medical cover
An official written record made by the police after you report a crime, such as a theft, or an accident.
Where you use it
Travellers usually need a police report to claim on travel insurance, to replace a stolen passport or to cancel some documents. A report is filed at a police station, and many tourist areas have tourist police who speak English. The report normally has a reference number that insurers ask for.
Examples
My bag was stolen, and I need a police report for my insurance company.
Where can I file a police report? I've been pickpocketed.
Common phrases
file a police report · a copy of the police report · police station · report a theft
A thief who steals money, phones or wallets from people's pockets or bags without them noticing, often in crowded places.
Where you use it
Signs and announcements in busy stations, markets and tourist sights say "Beware of pickpockets". It is also a verb: "I was pickpocketed on the metro." Victims usually report the theft and get a police report.
Examples
Beware of pickpockets on this tram line.
A pickpocket took my phone while we were watching the street performers.
Common phrases
beware of pickpockets · be pickpocketed · pickpocket gang · crowded places
A shop where trained pharmacists sell medicines, with and without a prescription, and give basic health information.
Where you use it
British English also says chemist's; American English also says drugstore, which often sells many other things too. Many countries have a system of night or on-duty pharmacies, listed in pharmacy windows. Pharmacists ask about symptoms and any medicines you already take.
Examples
Is there a pharmacy open on Sunday near here?
The pharmacy wouldn't sell me antibiotics without a prescription.
Usage note
Nöbetçi eczane has no single fixed English equivalent: on-duty pharmacy, night pharmacy or 24-hour pharmacy are all used.
Common phrases
24-hour pharmacy · on-duty pharmacy · prescription medicine · over-the-counter medicine · chemist's
Ten questions from this glossary. Pick the right meaning for each term and see your score.
How to learn travel & airport english vocabulary
Study in the order of your journey: booking, check-in, security, boarding, the flight, passport control, baggage claim, the hotel and getting around. Each stage has its own small set of words.
Read real travel texts in English, such as booking confirmations, boarding passes, airline baggage rules, airport signs and hotel emails, and notice which words keep coming back.
Learn the questions you will hear, not just single words: "Window or aisle?", "Did you pack this bag yourself?", "What is the purpose of your visit?" and "Anything to declare?"
Practise saying times, gate numbers and flight numbers aloud, and spelling your name and booking reference letter by letter.
Watch for British and American differences: hand luggage and carry-on, return and round trip, queue and line, timetable and schedule.
Frequently asked questions
Luggage or baggage? And can I say "luggages"?
Both mean the bags you travel with. Luggage is more common in everyday speech, especially in Britain; airlines and airport signs prefer baggage (baggage claim, baggage allowance). Both are uncountable, so never say luggages or baggages: say two pieces of luggage, two bags or two suitcases.
What is the difference between a connecting flight, a layover and a stopover?
A connecting flight is the next flight you catch after changing planes. The layover is the waiting time between the two flights, usually a few hours. A stopover is a longer, planned break, often more than 24 hours on international trips, when you stay in the city before flying on.
Is it "get on the plane" or "get in the plane"?
Get on the plane. English uses get on and get off for planes, trains, buses, trams, ships and bikes, but get in and get out of for cars and taxis. In announcements you will also hear the more formal verbs board and disembark.
What do passport officers usually ask in English?
Typical questions are "What is the purpose of your visit?", "How long are you staying?", "Where are you staying?", "Is this your first visit?" and "Do you have a return ticket?" Short, clear answers are normal: "Tourism", "Ten days", "At a hotel in the city centre."
Does "direct flight" always mean the plane does not stop?
Not always. Strictly, a direct flight keeps the same flight number and you do not change planes, but it may stop on the way. A non-stop flight goes straight to the destination. In everyday speech and on many booking sites, though, people use direct to mean non-stop.
