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Product Management vocabulary · Prioritization

Triage

Meaning in product management, with examples

/ˈtriːɑːʒ/verbCommon term

In product management, triage means: To review incoming bugs, requests or issues quickly and sort them by urgency and importance, deciding which to handle now, later or not at all.

In Turkish: sınıflandırmak, ön değerlendirmeden geçirmek, önceliklendirmek

How it is used

Borrowed from hospital emergency rooms. Product teams triage bugs, feature requests and support escalations, often in a regular triage meeting. Also a noun: the bug went through triage. Severity and priority are the usual labels.

Example sentences

  1. We triage new bugs every morning, and only the critical ones go into the current sprint.

  2. Can you help me triage this week's feature requests from sales?

Common collocations

  • bug triage
  • triage meeting
  • triage incoming requests
  • triage process
  • prioritizeTo decide which work is most important and should be done first, and therefore which work will wait or will not be done at all.
  • feature requestA suggestion from a customer, user or colleague asking for a new feature or for a change to an existing one.
  • backlogAn ordered list of all the work a product team might do, such as features, improvements and bug fixes, with the most important items at the top.
  • escalateTo take a problem or disagreement to a more senior person because it cannot be solved at the current level or is becoming urgent.

This word in other fields

The same English word can have a different meaning in another field:

More terms: Prioritization

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