Business process reengineering

How it is used

Often shortened to BPR; use for major process redesign rather than small adjustments or changing job titles.

Example sentences

1. Business process reengineering replaced five separate forms with one end-to-end customer process.

   The work is reorganised across previous steps rather than each step merely sped up.

2. The hospital's business process reengineering project examined the whole administrative admission journey.

   The scope follows a complete process across organisational boundaries.

Common collocations

• undertake business process reengineering
• BPR initiative

Related terms

• restructuringA major change to how a company is organised, such as merging departments, removing management layers or reducing staff, usually to cut costs or support a new strategy.
• executionThe process of putting a plan or strategy into action and delivering results, as opposed to only designing or discussing it.

More terms: Change Management

• change management
• buy-in
• resistance to change
• change agent
• roll out
• quick win
• change fatigue
• pilot
• change readiness
• change impact assessment
• force field analysis
• guiding coalition