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E-commerce vocabulary · Payments and Fraud Prevention

Fraud detection

Meaning in e-commerce, with examples

nounCommon term

In e-commerce, fraud detection means: Checking orders and payments for signs of fraud, such as stolen cards or fake accounts, often with software that gives each order a risk score.

In Turkish: dolandırıcılık tespiti, sahtecilik tespiti, fraud kontrolü

How it is used

Used by payment and risk teams. Systems flag, review, hold or cancel suspicious orders. Typical warning signs are a billing and shipping address in different countries, many failed card attempts or unusually large first orders. Teams also try to avoid false positives that block real customers.

Example sentences

  1. Our fraud detection tool held the order because the card was issued in another country.

  2. Better fraud detection cut our chargebacks in half.

Common collocations

  • fraud detection tool
  • flag an order
  • risk score
  • manual review
  • false positive
  • chargebackThe reversal of a card payment after the cardholder disputes it with their bank, for example claiming the item never arrived or the payment was fraudulent.
  • 3D SecureAn extra security step for online card payments in which the card's bank asks the customer to confirm the purchase, for example with an SMS code or a banking app.
  • payment gatewayA service that securely sends a customer's card or other payment details from the online store to the banks and returns whether the payment is approved.
  • PCI DSSShort for Payment Card Industry Data Security Standard: the security rules that any business that stores, processes or sends card data must follow.

More terms: Payments and Fraud Prevention

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