NOC

How it is used

Said like the word 'knock'. Operators, ISPs and large companies run a NOC; engineers call the NOC, escalate issues to it or get paged by it. NOC staff open tickets, contact field teams and post status updates. Its security counterpart is the SOC.

Example sentences

1. The NOC noticed the fibre cut within two minutes and sent a field team.

2. If the link is still down after 30 minutes, escalate to the NOC.

Common collocations

• NOC engineer
• 24/7 NOC
• escalate to the NOC
• NOC dashboard
• call the NOC

Related terms

• network monitoringContinuously checking the health and performance of network devices and links, such as availability, traffic, errors and latency, and alerting engineers when something goes wrong.
• outageA period during which a network, a link or a service is not working or cannot be reached by its users.
• SNMPShort for Simple Network Management Protocol: a protocol that lets monitoring systems collect information such as traffic, errors and temperature from network devices, and lets devices send alerts.
• SLAShort for service level agreement: the part of a contract in which a provider promises measurable service levels, such as uptime, repair time and latency, often with penalties if it fails.
• carrierA telecommunications company that owns or operates a network and carries voice and data traffic for customers or for other operators.

This word in other fields

The same English word can have a different meaning in another field:

• NOC · Software Engineering

More terms: Telecom Operators and Services

• ISP
• spectrum
• last mile
• backbone
• broadband
• MPLS
• provision