Help point

How it is used

Common on unstaffed platforms and in terminals; follow the labels identifying information or emergency functions.

Example sentences

1. We used the help point to ask which platform the replacement train would use.

   The unit connects travellers with staff who may be elsewhere.

2. The platform help point connected me to an operator after I pressed the information button.

   A passenger initiates communication using the unit's labelled control.

Common collocations

• platform help point
• use the help point

Related terms

• public transportBuses, trains, trams, metros and ferries that run on fixed routes and timetables and that anyone can use by paying a fare.
• timetableA list or table showing the times when buses, trains, ferries or planes leave and arrive.

More terms: Getting Around & Directions

• directions
• taxi rank
• shuttle bus
• car rental
• platform
• get off
• within walking distance
• couchette
• request stop
• rail replacement bus
• through ticket
• split ticketing