Team leader

How it is used

A common first leadership role in customer service, software, sales and production. Team leaders assign tasks, run short daily meetings, solve small problems and pass bigger ones up to their manager. Sometimes shortened to TL in internal chats.

Example sentences

1. Talk to your team leader first if you need to change your shift.

2. After two years as a team leader, she applied for the department manager role.

Common collocations

• become a team leader
• team leader role
• acting team leader
• speak to your team leader

Related terms

• managerA person responsible for a team, department or area of work, who plans the work, organises people and resources, and answers for the results.
• leadershipThe ability to guide a group of people towards a shared goal, and the act of doing so, through example, influence and clear direction rather than authority alone.
• delegateTo give part of your work, responsibility or decision-making power to someone else, usually a person in your team, while still checking that the result is achieved.
• direct reportAn employee whose immediate manager is a particular person, with no other manager in between; the people a manager is directly responsible for.
• one-on-oneA regular private meeting between a manager and one member of their team to discuss progress, problems, feedback and development.

This word in other fields

The same English word can have a different meaning in another field:

• team leader · Customer Service

More terms: Organisational Structure

• org chart
• report to
• line manager
• senior management
• middle management
• hierarchy
• span of control
• matrix structure
• silo
• chain of command
• headcount